AML/KYC Manager

PayPro; Amsterdam; On-site; EUR 80,000 - 120,000; Full time

Job summary

PayPro is seeking an AML/KYC Manager to lead the KYC, onboarding and transaction monitoring controls for a growing Dutch payments business. You will own day-to-day operations, drive improvements and ensure scalable, compliant processes across merchants and partners.

As a first-line control owner you will manage a small team, tailor risk-based screening, calibrate rules, and partner with Compliance to align with Wwft guidance and DB recommendations.

Qualifications

• 3+ years’ experience in KYC, customer due diligence, AML or financial-crime operations at a payment service provider, bank, electronic money institution, fintech or other Wwft-regulated institution.
• Experience with cross-border Asian merchant portfolios, including opaque group structures, nominee and shell arrangements, third-party settlement and payment-facilitator layering.
• Hands-on experience of merchant onboarding and periodic review, including higher-risk customers.
• Strong knowledge of the Wwft, the Sanctions Act 1977 and relevant De Nederlandsche Bank guidance.
• Proven record of improving operational processes and reducing manual work while keeping controls effective.
• Experience leading, coaching or supervising analysts, or clear readiness to take on line management.
• Ability to analyse data independently using Excel and SQL.

Responsibilities

• Act as control owner for the firm’s first-line AML and KYC controls and evidence their operation.
• Own and continuously improve onboarding and review workflows to increase speed and consistency without compromising quality.
• Onboard and maintain ongoing due diligence on high-risk merchants and partners, identifying process gaps and implementing fixes.
• Manage and enhance automated sanctions, PEP and adverse-media screening across customers, beneficial owners and relevant counterparties.
• Drive down false positives through list configuration, matching-rule calibration and alert-handling improvements, without weakening detection.
• Co-own transaction monitoring: design, test and refine business rules, scenarios and thresholds.
• Manage alert handling, queue prioritisation and case quality, and lead manual investigations using Excel and SQL where needed.
• Lead, coach and develop a small team of KYC and monitoring analysts.

Skills

KYC

AML

CDD

Financial crime

Team leadership

Data analysis

Tools

Excel

SQL

Job description

PayPro is a Dutch payment service provider, licensed by De Nederlandsche Bank, processing one-off, instalment and subscription payments for thousands of online merchants. As our merchant base and transaction volumes grow, we are looking for an AML/KYC Manager to lead the team that keeps our onboarding, screening and monitoring controls effective, efficient and scalable.

The AML/KYC Manager owns the day-to-day execution and continuous improvement of the firm’s KYC, transaction monitoring and merchant and partner risk controls. This is a first-line role: you run the processes that keep onboarding, screening and monitoring working well, and you drive the operational improvements that reduce risk and manual effort over time.

The role carries line-management responsibility for a small team of KYC and monitoring analysts, and is accountable for their capacity, quality of output and development.

As a first-line control owner, the AML/KYC Manager provides the operational evidence supporting the firm’s obligations under the Wwft and the Sanctions Act 1977, and works closely with the Compliance Director to ensure that day-to-day practice matches the firm’s policies and integrity-risk appetite.

Key responsibilities

• Act as control owner for the firm’s first-line AML and KYC controls and evidence their operation.
• Own and continuously improve onboarding and review workflows to increase speed and consistency without compromising quality.
• Onboard and maintain ongoing due diligence on high-risk merchants and partners, identifying process gaps and implementing fixes.
• Manage and enhance automated sanctions, PEP and adverse-media screening across customers, beneficial owners and relevant counterparties.
• Drive down false positives through list configuration, matching-rule calibration and alert-handling improvements, without weakening detection.
• Co-own transaction monitoring: design, test and refine business rules, scenarios and thresholds.
• Manage alert handling, queue prioritisation and case quality, and lead manual investigations using Excel and SQL where needed.
• Lead, coach and develop a small team of KYC and monitoring analysts.
• 3+ years’ experience in KYC, customer due diligence, AML or financial-crime operations at a payment service provider, bank, electronic money institution, fintech or other Wwft-regulated institution.
• Experience with the financial-crime risks typical of cross-border Asian merchant portfolios, including opaque group structures, nominee and shell arrangements, third-party settlement and payment-facilitator layering.
• Hands-on experience of business or merchant onboarding and periodic review, including higher-risk customers.
• Strong working knowledge of the Wwft, the Sanctions Act 1977 and the relevant De Nederlandsche Bank guidance.
• A demonstrable record of improving operational processes and reducing manual work while keeping controls effective.
• Experience leading, coaching or supervising analysts, or clear readiness to take on line management.
• Ability to analyse data independently using Excel and SQL.

Experience preparing management information and evidencing controls for audit or regulatory review.