AI Solutions Team Lead

Artsen zonder Grenzen Nederland; Amsterdam; Hybrid; EUR 54,405 - 74,894; Full time

Benefits offered by this job

Dutch employment contract

40 hours per week

30 days leave + 8% holiday allowance

Commuting & home-working allowances

Hybrid work options

Learning & Development support

Job summary

Médecins Sans Frontières (MSF) / Artsen zonder Grenzen is hiring an AI Solutions Team Lead to steer a portfolio of AI tools supporting medical and operational work. You will guide development, lead a small virtual/hybrid team, and collaborate with the Programme Manager and Business Analyst to deliver secure, scalable AI capabilities.

Based remotely or in Amsterdam, the role emphasizes ethical AI, data governance, and alignment with humanitarian goals.

Qualifications

• Master’s degree in computer science, Data Science, Information Systems, or equivalent experience.
• Minimum 5 years’ experience as a development team lead with product management responsibilities.
• Familiarity with CI/CD, product lifecycle, and version control practices.
• Experience with AI solutions using MLOps, rapid prototyping, and Agile methods.
• Familiarity with Azure AI Foundry, Databricks, Python, Terraform and GitHub.
• Experience in managing a small virtual/hybrid team of software engineers.
• Strong strategic planning and project management skills.
• Experience in humanitarian/non-profit contexts is an advantage.
• Awareness of data governance, data quality, and ethical AI implications.
• Excellent problem-solving skills for improving programs and resolving bugs.

Responsibilities

• Lead and mentor AI engineers/developers, fostering growth and technical excellence.
• Collaborate with staff across MSF to enable AI adoption and alignment with needs.
• Oversee design and build of scalable AI software, focusing on APIs, RAG, and agentic frameworks.
• Integrate AI solutions into existing environments with secure, auditable operations.
• Create testing, monitoring, and deployment frameworks to meet business needs.
• Document code, architecture, and security/privacy practices.
• Establish a product management lifecycle with CI/CD for AI prototypes and solutions.
• Support Programme Manager in driving AI adoption as a technical expert.

Skills

Team leadership

Product management

Agile methodologies

MLOps

CI/CD

Problem solving

Strategic planning

Project management

Data governance awareness

Education

Master's degree in computer science, Data Science, Information Systems, or equivalent

Tools

Azure AI Foundry

Databricks

Python

Terraform

GitHub

Job description

Médecins Sans Frontières (MSF) is an international, independent medical humanitarian organization. As a non-profit, self-governed movement of over 63,000 dedicated professionals, we provide life‑saving medical assistance to people affected by armed conflict, natural disasters, disease outbreaks, and exclusion from healthcare.

Our work is guided by medical ethics and the principles of impartiality, independence, and neutrality. We act based on need, and when we witness injustice, we speak out. Our commitment to professionalism and humanity can mean the difference between life and death.

People are our priority. At Médecins Sans Frontières (MSF)/ Artsen zonder Grenzen, we are committed to an inclusive culture that encourages and supports the diverse voices of our employees. We encourage diverse applicants including individuals of all gender identities, ages, sexual orientations, nationalities, ethnic background, religions, beliefs, social and marital status, people with different abilities and all other diversity characteristics and how they intersect together.

With immediate effect, MSF OCA is looking for an:

(Based remotely or in Amsterdam)

MSF AI Accelerator Programme

MSF has launched a 3‑year AI Accelerator Programme to unlock the value of artificial intelligence across the organisation. The programme aims to deliver shared, high‑impact solutions; strengthen AI literacy and internal capabilities; and ensure that innovation aligns with MSF’s humanitarian principles. It is an organisation‑wide effort, bringing together a hybrid team of technical specialists, internal developers, and external experts to build tools that directly support MSF’s medical and operational work in more than 70 countries.

Job Objective

As AI Solutions Team Lead r, you will be at the forefront of shaping how AI is used within MSF. You will guide the technical development of a portfolio of AI solutions that support medical teams, operational decision‑making, and organisational efficiency. Working closely with the Programme Manager and Business Analyst, you will lead a small virtual/hybrid team of developers to build scalable, secure, and ethically responsible AI tools.

This role is an opportunity to apply your technical expertise in a context where the impact is far-reaching: your work will help strengthen humanitarian action and support MSF’s ability to deliver medical care where it’s needed most. You will also contribute to defining MSF’s AI platform, toolbox, and long‑term technical strategy. The role can be based anywhere, with a preference for time zones close to UTC (CET, WAT, CAT).

Main Responsibilities

• Lead and mentor a team of AI Engineers/Developers, fostering growth, collaboration, and technical excellence.
• Work closely and collaboratively with existing technical staff and developers across MSF, fostering supportive and collaborative ways of working.
• Oversee the design and build of scalable AI software solutions, with a focus on APIs, RAG architectures, and agentic frameworks.
• Integrate AI solutions into existing environments and workflows, ensuring seamless operation and optimal performance. Ensuring these solutions are effectively monitored within the MSF AI environment.
• Create frameworks and robust processes to test, monitor and deploy solutions that meet business needs.
• Ensure appropriate solution documentation (including code and platform architecture) as well as security and privacy compliance is produced and maintained.
• Establish a robust product management lifecycle approach following CI/CD for AI prototypes and solutions within the AI Accelerator Programme, and more widely across MSF.
• Support the Programme Manager in driving and enabling AI adoption across the organization as a recognized technical expert and thought leader.

Candidate Profile

We are looking for someone who brings strong technical capabilities and the motivation to contribute to a humanitarian mission. You do not need prior humanitarian experience, but you should be excited about applying your skills in a context where impact matters.

Required

• Master’s degree in computer science, Data Science, Information Systems, or equivalent experience.
• Minimum 5 years’ experience as a development team lead, with product management responsibilities.
• Familiarity with CI/CD, product lifecycle, and version control practices.
• Proven experience working with development teams on AI solutions following MLOps frameworks, rapid prototyping, and Agile ways of working.
• Familiarity with Azure AI Foundry, Databricks, Python, Terraform and GitHub.
• Experience in managing a small, virtual and hybrid team of software engineers/developers.
• Strong strategic planning and project management skills.
• Experience in humanitarian, development, or non-profit contexts is an advantage.
• Awareness of data governance, data quality, and ethical implications of AI technology.
• Excellent problem-solving skills for improving programs and resolving bugs.

Preferred

• Experience with humanitarian, international, or non-profit work environments.

We offer

• A Dutch employment contract starting Autumn 2026 based on 40 hours per week. The position is for the duration of the AI Acclerator Programme, completing in Q1 2029, but the contract is offered on a 1 year basis with renewal each year.
• A gross monthly salary on HAY grade 17, ranging from €4,875 to €6,711 depending on relevant experience (based on full-time employment in the Netherlands).
• 30 days of paid leave (based on full-time contract)
• 8% holiday allowance, paid in May
• Commuting allowance (terms apply) & work-from-home allowance
• Hybrid working options available upon agreement
• Learning & Development support, including access to internal and external trainings
• A diverse, inclusive, and international work environment
• Discounted daily office lunch

If the successful candidate is based in the Netherlands, we encourage 60% working in the office, with a remote working policy enabling 40% working from home. Coming together at our office in Amsterdam allows us to have informal exchanges and chance encounters, share ideas more freely and solve challenges together in real‑time.