Agent – Security Guard (FGII)
EUROPOL
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Job summary
Europol seeks an Agent - Security Guard to maintain a secure environment for staff and authorised third parties at Europol premises. You will monitor CCTV and access controls, respond to incidents, and coordinate with the Security Operations Unit to protect people and property.
The role requires a visible security presence, adherence to procedures, and the ability to work in a shift system including weekends and nights. Training and safety protocols are part of the job.
Qualifications
- Relevant professional experience in providing physical security services.
- Experience with access control procedures and alarm systems.
- Experience handling security incidents and emergencies.
- Experience handling sensitive information.
- Experience in a security/public service environment is preferred.
Responsibilities
- Carry out surveillance of the premises and surrounding areas through patrols or surveillance systems.
- Control entry/exit points and verify credentials to restrict access to authorized individuals.
- Identify and mitigate security risks and vulnerabilities.
- Provide assistance and guidance to visitors and staff on security matters.
- Respond to alarms and incidents according to established protocols; ensure safety with appropriate force when needed.
- Provide security services including secure mail handling and security awareness.
- Be prepared to respond to emergencies (fire, medical, security breaches).
- Perform any other duties within area of competence as assigned.
Skills
Education
Tools
Job description
This selection procedure is intended to establish a reserve list of successful candidates. It is envisaged to start using the reserve list in Q1/Q2 of 2027.
Europol retains the right to make use of the reserve list to select candidates for similar posts within the organisation, should business needs require so.
The post of Agent - Security Guard is located in the Physical Security Team, Security Operations Unit, Corporate Security Department, Governance Directorate.
The Governance Directorate is responsible for supporting and assisting Europol Management and the rest of the organisation by providing advice and maintaining strategic links with relevant EU bodies and law enforcement agencies of the Member States. Maintaining close cooperation with other directorates, particularly on key corporate matters and monitor business planning and performance management, are also among the Directorate’s task. Additionally, the Governance Directorate is responsible to ensure Europol’s physical and information security and business continuity.
The Governance Directorate comprises of two Departments, Institutional and Legal Affairs and Corporate Security.
The Corporate Security Department establishes all security measures required to protect the persons present at Europol, the Europol buildings, together with its installations and all Europol information, and to ensure the safe and continual operational functioning of Europol. Furthermore, the Department handles the integral management (planning and monitoring) and realization of housing services and resources.
The Security Operations Unit, which includes all activities in the domain of security operations & technology, provides direct (physical) security services in relation to the Europol HQ and persons present, as well as operational facilities and infrastructure services.
The Security Guard plays a key role in maintaining a safe and secure environment for Europol staff members and third parties authorised within Europol’s premises. The incumbent contributes to the prevention and management of security incidents by maintaining a visible security presence, monitoring surveillance systems, controlling access points, identifying potential risks, responding to alarms and addressing disturbances or other security-related events. Through the consistent application of established security procedures and appropriate response to incidents, the Security Guard supports the safe and effective functioning of Europol, its properties and assets.
The incumbent reports to the Head of the Physical Security Team.
This position will require participation in a shift system including weekends andnights.
The incumbent carries out the following main functions and duties:
- Carry out surveillance of the premises and surrounding areas, through patrols, video surveillance, or other monitoring systems to detect and deter suspicious activity or potential security breaches;
- Control entry and exit points of the premises, checking credentials and ensuring that only authorized individuals have access to certain areas or facilities;
- Identify and evaluate potential security risks or vulnerabilities within the premises and take necessary steps to mitigate these risks;
- Provide assistance and guidance to visitors and staff, on security matters;
- Use appropriate techniques to handle situations that may escape, ensuring safety without undue force, as outlined by policies and regulations;
- Provide security services such as secure data destruction mail handling, guidance, reporting and security awareness;
- Respond promptly to alarms, investigating the cause and taking appropriate action as per established protocols;
- Be prepared to respond to emergencies such as fire, medical incidents, or security breaches, and take appropriate actions to safeguard people and property;
- Perform any other duties in the area of competence as assigned by line management.
- Be a national of one of the Member States of the European Union and enjoy full rights as a citizen;
- Have fulfilled any obligations imposed by the applicable laws on military service;
- Produce appropriate character references as to his or her suitability for the performance of the duties;
- Be physically fit to perform the duties pertaining to the position (prior to appointment the successful candidate will be medically examined by one of the institution’s medical officers in order that the institution may be satisfied that the candidate fulfils the requirements of Article 12(2)(d) of the Conditions of Employment of Other Servants of the European Union (CEOS);
- Produce evidence of a thorough knowledge of one of the languages of the Union and a satisfactory knowledge of another language of the Union to the extent necessary for the performance of the duties.
- Have a level of post-secondary education attested by a diploma. When the official duration of the post-secondary education is less than 3 years, the difference shall be deducted from the professional experience as indicated below:
More than 6 months and up to 1 year 3 years
More than 1 year and up to 2 years 2 years
More than 2 years 1 year
- Have a level of secondary education attested by a diploma giving access to post-secondary education and relevant professional experience of at least 3 years.
- Professional training of an equivalent level, and after having completed the training, at least the number of years of relevant professional experience as indicated below:
More than 6 months and up to 1 year 3 years
More than 1 year and up to 2 years 2 years
More than 2 years 1 year
- Relevant professional experience in providing physical security services;
- Experience with access control procedures and the operation of security systems, including CCTV surveillance and alarm systems;
- Experience handling security incidents and emergencies;
- Experience handling sensitive information.
- Experience in working in a law enforcement, intelligence or public service community, military and/ or other organisations in the field of security and crisis management.
- Knowledge of security equipment and technology;
- Knowledge of procedures and protocols related to physical security;
- Basic knowledge of relevant laws, regulations, and industry standards governing security operations.
- Completed training and/or qualifications in the following areas: physical security professional training, first aid, fire safety, operation and monitoring of surveillance systems and/or emergency preparedness/crisis management.
- Very good communication skills in English, both orally and in writing.
- Keen eye for detail with the ability to maintain standards of accuracy under pressure of tight deadlines.
- Competent user of Microsoft Office applications (MS Word, Excel, PowerPoint and Outlook) and the internet.
- High degree of commitment and flexibility.
- High level of customer and service-orientation.
- Good administrative and organisational skills.
- Ability to work well under pressure, both independently and in a team.
- Good interpersonal skills, including the ability to effectively liaise with other departments, groups and teams as well as with external partners.
- Ability to work effectively in an international and multi-cultural environment.
The Authority Authorised to Conclude Contracts of Employment (AACC) sets up a Selection Committee, composed of at least three members, consisting of one chair and at least one member from the Administration of Europol and one member designated by the Staff Committee.
The selection criteria, set out in this Vacancy Notice, will be assessed by the Selection Committee throughout the different stages of the selection procedure. Before the start of the selection procedure, the Selection Committee will decide which selection criteria will be used at each stage of the selection procedure. Certain selection criteria will be assessed only for shortlisted candidates during a written test and/or a competency-based interview.
The Selection Committee will assess the applications received in order to make an initial selection of those candidates meeting all eligibility criteria and matching best the selection criteria (suitability). The minimum pass-mark for being shortlisted, i.e. invited to participate in a post-related selection procedure, consisting of a written test and a competency-based interview, is established as 60% of the total maximum score. The Selection Committee will shortlist the 20 highest scoring candidates. All candidates having a score equal to the 20th highest scoring candidate will be invited to take part in the first stage of the selection procedure (written test). At shortlisting stage, the Selection Committee will also establish the pass-mark for the selection procedure.
The Selection Committee will assess the written test against the selection criteria. Those candidates who do not reach the pass-mark for the test will be informed that they do not qualify to participate in the interview. All candidates who reach the pass-mark for the test will be invited to the second stage of the selection procedure (interview).
It is intended for the selection procedure to be conducted remotely. Should the Selection Committee consider it necessary to conduct the selection procedure on-site at Europol, either in part or in full, in the interest of the proceedings, and subject to budget availability, the candidates invited to participate in the selection procedure will be informed accordingly.
After the selection procedure has taken place, the Selection Committee will establish a list of successful candidates, i.e. those scoring above the pre-defined pass-mark, which is shared with the AACC, for establishment of a Reserve list. A Reserve list is valid for 24 months.
Candidates who participated in the interview will be informed of the outcome, i.e. whether they have been successful or not.
The Selection Committee’s work and deliberations are confidential. It is forbidden for candidates to make direct or indirect contact with the members of the Selection Committee or for anyone to do so on their behalf.
The AACC shall classify contract staff in their function group taking into consideration their qualifications and professional experience at the time of entry into service.
The recruited successful candidate will be engaged in Function Group FGII, grade 4 (EUR 2,714.73) or grade 5 (EUR 3,071.64), subject to years of professional experience.
4 Less than 5 years
5 5 years or more
Staff pay EU tax at source but salaries are exempt from national taxes. Compulsory deductions are made for medical insurance, pension and unemployment insurance.
Subject to the applicable conditions being met, as defined in the EU Staff Regulations (EUSR)/CEOS and further specified in the case law of the Court of Justice of the European Union, allowances such as expatriation allowance (16% of basic gross salary) or foreign residence allowance (4% of basic gross salary), household allowance, dependent child and / or education allowance may be granted.
Staff enjoy worldwide insurance coverage by the Joint Sickness Insurance Scheme (JSIS) and are insured against sickness, the risk of occupational disease and accident.
Europol offers flexible working arrangements, a comprehensive provision for annual leave as well as parental leave supporting a healthy work-life balance.
a) Staff member (single) in receipt of expatriation allowance (16%): grade 4 EUR 3,416.22, grade 5 EUR 3,757.98
b) Staff member with two dependent children in their custody in receipt of expatriation allowance (16%): grade 4 EUR 4,943.99, grade 5 EUR 5,290.75
The above information is indicative and for information purposes only. It is merely meant to give an indication of your possible net salary in light of the currently applicable amounts of the related allowances and the level of taxation. It has no legal value and no rights can be derived from it.
The information is based on figures applicable as of July 2025.
The successful candidate will be recruited as Contract Agent FGII pursuant to Article 3(a) of the CEOS.
The initial contract will be concluded for a fixed period of 4 years (full-time – 40 hours a week). The contract may be renewed, in principle, for a fixed period of 2 years. Any further renewal shall be for an indefinite duration.
In case of successive contracts under Article 3a) of the CEOS, the duration of the contract offered will be set in accordance with the provisions of the Decision of the Management Board of Europol of 4 October 2019 governing the conditions of employment of contract staff employed under the terms of Article 3a) thereof.
Before the employment contract is concluded by Europol, the successful candidate will have to:
- declare any conflict of interest;
- undergo a pre-employment medical examination to confirm that he/she is physically fit to perform the duties pertaining to the post or, alternatively, receive the confirmation from Europol that he/she fulfils the conditions laid down in the Decision of the Deputy Executive Director of the Capabilities Directorate on the pre-employment medical examination available on Europol's website ;
The place of employment will be The Hague, The Netherlands.
Engagement for this post is subject to the successful completion of a probationary period of 9 months.
In case of successive contracts under Article 3a) of the CEOS, a candidate may be exempt from the requirement to serve
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