Account Manager - Ecommerce

HARMAN International; Amsterdam; Hybrid; EUR 45.000 - 65.000; Full time

Job summary

A leading audio technology company in Amsterdam is seeking an experienced Account Manager - E-commerce to manage relationships with key online retailers. The role involves driving sales growth, optimizing product availability, and collaborating with various teams. The ideal candidate will have at least 1 year of experience in sales or account management, strong analytical skills, and fluency in Dutch and English. This position offers flexible work arrangements and competitive compensation.

Benefits

Flexible work schedule

Professional development opportunities

Employee discounts on products

Qualifications

• At least 1 year of experience in Sales, E-commerce, or Key Account Management.
• Fluent in Dutch and English (French is a plus).
• Good understanding of retail KPIs and e-commerce dynamics.

Responsibilities

• Support the Harman Account managers and manage relations with online retailers.
• Work closely with buyers to optimize product visibility.
• Analyze market trends and sell-through data.

Skills

Strong analytical mindset

Communication skills

Negotiation skills

E-commerce platform knowledge

Education

Bachelor's degree or equivalent

Tools

Sales analytics tools

E-commerce platforms

Job description

Join to apply for the Account Manager - Ecommerce role at HARMAN International

Join to apply for the Account Manager - Ecommerce role at HARMAN International

Direct message the job poster from HARMAN International

Do you want to work for some of the world’s leading audio brands? Become a part of the HARMAN team and get to work for JBL and Harman/Kardon.

By joining HARMAN, you'll dive headfirst into the exciting world of headphones, portable speakers, party boxes and other audio technologies, and contribute to the success of Harman Lifestyle EMEA business. The consumer audio industry is fast paced, fun and dynamic and we’re looking for someone who is proactive, loves to work with a lot of different stakeholders from all over the globe and has creative ideas.

You will join our Sales department for the EMEA region, based in Amsterdam in the position of:

Account Manager – E-commerce (Dutch Native)

(Bol.com, Coolblue, Media Markt, Krefel And Other Online Retail)

A Career at HARMAN Lifestyle:

We’re a global, multi-disciplinary team that’s putting the innovative power of technology to work and transforming tomorrow. As a member of HARMAN Lifestyle, you connect consumers with the power of superior sound.

• Contribute your talents to high-end, esteemed brands like JBL, Mark Levinson and Revel.
• Unite your passion for audio innovation with high-tech product development.
• Create pitch-perfect, cutting-edge technology that elevates the listening experience.
  
  

About the Role:

As a Account Manager – E-commerce, you will be supporting the Harman Key Account manager for managing relationships with key online retailers such as Bol.com, Coolblue and the e-commerce divisions of MediaMarkt, Krëfel, and Vanden Borre. You will drive sales growth, optimize product availability, and work closely with internal teams to ensure a seamless execution of commercial plans. This role requires a strong analytical mindset, commercial mind set, and the ability to collaborate cross-functionally with marketing, supply chain, and digital marketing teams.

What You Will Do:

Account management & business growth

• Supporting the Harman Account managers for the region Benelux and manage and develop relationships with online retailers, ensuring strong partnerships and long-term growth.
• Support the execution of sales strategies to drive revenue and market share.
• Work closely with buyers and category managers to optimize assortment and promotional opportunities.
• Ensure alignment between online and offline retail strategies for omnichannel retailers.
  
  

Commercial strategy, negotiation & forecasting

• Assist in annual and quarterly business planning, including sales targets and promotional budgets.
• Analyze sell-through data and market trends to identify upsell and cross-sell opportunities.
• Execute promotional budgets, trade terms, and visibility investments with online retailers.
• Forecast demand based on sales performance, seasonality, and promotional impact, ensuring optimal stock levels.
• Collaborate with supply chain teams to anticipate demand fluctuations and minimize stock-outs or overstock situations.
  
  

Retail media, trade marketing & digital activations

• Work closely with the EMEA and regional Trade Marketing team to plan and execute digital campaigns, ensuring brand visibility and conversion optimization.
• Align promotional calendars with Trade Marketing and Digital Marketing teams to ensure seamless execution across all digital retail touchpoints.
• Provide input on product content, A+ pages, and enhanced brand storytelling to improve conversion rates and customer experience.
• Collaborate on Retail Media investments, ensuring a data-driven approach to campaign optimization.
  
  

Sales performance tracking & competitive analysis

• Monitor daily online visibility at customer level.
• Track and report on sell-through data to identify trends and business opportunities.
• Analyze competitor activity, including pricing strategies, A/B testing, promotional tactics, and new product launches.
• Provide insights and recommendations to enhance sales performance and category growth.
  
  

Retailer collaboration & internal communication

• Coordinate co-op marketing activities with key digital retailers in collaboration with the Trade Marketing team.
• Work closely with E-commerce, Sales, and Marketing teams to ensure consistent execution of online retail strategies.
• Align with internal stakeholders on pricing, product availability, and promotional activities to ensure a seamless go-to-market approach.
  
  

What You Need to Be Successful:

• At least 1 years of experience in Sales, E-commerce, or Key Account Management, preferably in Consumer Electronics or Retail.
• Strong analytical mindset with the ability to interpret sales data and make data-driven decisions.
• Good understanding of e-commerce platforms (Bol.com, Coolblue, MediaMarkt) and online retail KPIs.
• Experience in forecasting, demand planning, and sales performance tracking is a plus.
• Ability to collaborate cross-functionally with Trade Marketing, Supply Chain, and Digital Marketing teams.
• Strong negotiation and communication skills to manage retailer relationships.
• Fluent in Dutch and English (French is a plus).
  
  

What We Offer:

• A flexible work schedule where you will be able to work from home up to 40% and the remaining days in a fantastic new office at Houthavens, Amsterdam.
• You are going to work in an international team within a friendly global working atmosphere.
• HARMAN offers a diverse and inclusive work environment that fosters and encourages career development opportunities, professional training and competitive market base compensation plus a 13th month salary, 28 holidays per year.
• You will also receive a highly valued commuter travel package, a EUR 100,- environment allowance when commuting via public transport or bike. Additionally, we provide an interesting collective health insurance scheme, pension and top-notch employee discounts on world class HARMAN/Samsung products (JBL, HARMAN Kardon, AKG etc.)
• Professional development opportunities through HARMAN University’s business and leadership academies.
• Internal talent management leadership acceleration programs.
• “Be Brilliant” employee recognition and rewards program.
• A unique opportunity to contribute to drive revenue growth and nurture strategic trust-based relationships.
  
  

You Belong Here:

HARMAN is committed to making every employee feel welcomed, valued, and empowered. No matter what role you play, we encourage you to share your ideas, voice your distinct perspective, and bring your whole self with you – all within a support-minded culture that celebrates what makes each of us unique. We also recognize that learning is a lifelong pursuit and want you to flourish. We proudly offer added opportunities for training, development, and continuing education, further empowering you to live the career you want.

About HARMAN: Where Innovation Unleashes Next-Level Technology

Ever since the 1920s, we’ve been amplifying the sense of sound. Today, that legacy endures, with integrated technology platforms that make the world smarter, safer, and more connected.

Across automotive, lifestyle, and digital transformation solutions, we create innovative technologies that turn ordinary moments into extraordinary experiences. Our renowned automotive and lifestyle solutions can be found everywhere, from the music we play in our cars and homes to venues that feature today’s most sought-after performers, while our digital transformation solutions serve humanity by addressing the world’s ever-evolving needs and demands. Marketing our award-winning portfolio under 16 iconic brands, such as JBL, Mark Levinson, and Revel, we set ourselves apart by exceeding the highest engineering and design standards for our customers, our partners and each other.

If you’re ready to innovate and do work that makes a lasting impact, join our talent community today!

HARMAN is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Computers and Electronics Manufacturing

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