Account Manager

788 Damen Services B.V.; Gorinchem; On-site; EUR 90,000 - 130,000; Full time

Benefits offered by this job

International work environment

Growth opportunities

Open, informal culture

Competitive benefits package

Job summary

Damen Services is seeking an Account Manager (Regional Service Manager) to lead service activities in the Asia region, based in the Netherlands. You will collaborate with the Sales team to deliver outstanding service and support vessel sales through superior service performance.

The role requires a commercial mindset, proactive attitude, and at least 5 years managing large accounts within a technical environment. Fluency in English is essential, with strong stakeholder management across regions.

Qualifications

• A bachelors degree in Marine/Shipbuilding or Mechanical Engineering, or a related field.
• At least 5 years of experience handling complex accounts.
• Strong business sense combining technical, logistical, and commercial aspects.

Responsibilities

• Business development: attract new clients and drive commercial growth.
• Act as single point of contact for customers; coordinate with internal teams.
• Discuss technical, functional specifications with clients for assignments.
• Manage complex stakeholder relationships (internal and external).
• Gather market information to prepare and implement a regional business plan.
• Monitor project progress and deviations from specifications and contracts.

Skills

Commercial mindset

Proactive

Client development

Leadership/management

English proficiency

Education

Bachelor's degree in Marine/Shipbuilding or Mechanical Engineering

Job description

Account Manager (Regional Service Manager) – Asia

We offer you an Ocean of Possibilities. Join our family. We’re everything ship. Are you? Do you want to work with an international team of can-do people that are developing new and innovative ways to support customers and push for a more sustainable maritime industry? If you answered yes to this question, then you may be a good fit for Damen Services.

Based at our office in the Netherlands.

Damen Services is a team of 300 very dedicated, creative, entrepreneurial, and motivated maritime professionals who support their clients and each other. We interact directly with Damen customers around the world, helping to find solutions for challenging situations.

As an Account Manager or Regional Service Manager, you are, within your region, responsible for all service activities of Damen Services. You will be part of the Service Asia team, managing accounts in the Asian region, and will make sure that we meet the needs of our customers by offering and executing excellent services. As Regional Service manager you will closely cooperate with the Sales department and contribute to the sale of vessels by delivering an outstanding service performance.

Responsibilities

• Business development: attract new clients and develop compelling propositions that drive our commercial growth.
• Innovate: Function as one single point of contact for the customers.
• Specify: Hold consultations with the (potential) clients about the technical, functional and other specifications of the possible assignment.
• Collaborate: Manage complex relations with both internal and external stakeholders.
• Estimate: Gather market information on the assigned region to prepare and implement a business plan.
• Monitor: Monitor project progress (together with the operational team) and timely identification of deviations from specifications and contract.

Skills & experience

• A bachelors degree, Marof, Shipbuilding or Mechanical Engineering.
• Or a bachelors degree in business administration combined with relevant experience in a technical environment.
• At least 5 years of experience in handling complex accounts.
• Business knowledge for combining technical, logistical, and commercial aspects of assignments.

You are

• Commercially minded, proactive and always looking for opportunities to grow our client base and develop new propositions.
• Pragmatic, persuasive with a solid personality, fitting within a dynamic organization with a hands-on culture.
• Result-oriented with initiative and management skills.
• Mastery of English. Communicating effectively with team members, stakeholders and clients.
• Decisive and at the same time flexible in your approach and works methodically.
• Able to influence, put things into perspective and also knows how to have the patience that is sometimes needed to achieve results.
• Well able to manage expectations.
• Already living in The Netherlands.

What we offer

• The opportunity to develop yourself in this position.
• We are a growing organization where Services is the driving force.
• Entrepreneurship is in our DNA, and that's why we continue to grow and innovate and offer plenty of opportunities.
• All you have to do is grab them.
• Personal guidance, freedom, varied work and a work environment where your opinion counts.
• An excellent benefits package tailored to your experience and education level.
• An International work environment.
• Various growth and development opportunities.
• Open, informal, no-nonsense culture with short communication lines.
• An active social environment in terms of business culture, events & sports.

Get on board! If you feel you share our values and passion, then we’d like to see what you’re made of. Who knows – maybe we’re made for each other?

We offer you a world of possibilities. Working at Damen means contributing to the highest quality in shipbuilding, with an eye to the future and future generations.

We want to make the world a better place by becoming the most sustainable maritime solution provider. For that, we need you.

Become part of our family. We are Damen. We’re a family company that has been building ships for almost 100 years. However, our focus is not on the past, however – we’re looking forward. Our ambition is to become the most sustainable and connected maritime solutions provider there is.

To achieve this, we combine digital technology with our philosophy of standardised shipbuilding to offer a portfolio of services that takes care of vessels throughout the entire lifecycle.

Working at Damen offers the best of several worlds. Active in more than 100 countries, with over 30 shipyards, we are internationally renowned for quality. And we are still growing, still innovating. Which means we will continue to challenge you. You will never stop learning, and you will never get bored – we promise you that.

We offer you an ocean of possibilities. Join our family.

Damen has 35 shipyards on five different continents and operates in more than 100 countries. We are still growing and that gives you options. You contribute to this growth while benefitting from the diverse development and career opportunities that our company offers. We will continue to challenge you. With our extensive portfolio of products and solutions you will never get bored and never stop learning.