Account Development Manager

Allucent; Amsterdam; Hybrid; EUR 60,000 - 90,000; Full time

Benefits offered by this job

Comprehensive benefits package per loc

Flexible Working hours

Remote/hybrid working depending on loc

Leadership and mentoring opportunities

Career progression opportunities

Spot Bonus Award Program

Loyalty Award Program

Training budget for professional dev

Access to online soft-skills and tech

Job summary

Allucent is a full-service CRO partner dedicated to helping pharmaceutical and biotech companies navigate regulatory approvals. The Account Development Manager role is focused on increasing market awareness, generating leads, and expanding Allucent's customer base through direct client contact by phone, email and mail.

This position supports the geographically aligned Business Development team to meet annual sales targets and build lasting relationships.

Qualifications

• Life science, healthcare and/or business degree.
• Minimum 2 years of relevant work experience in CRO/pharmaceutical sales.
• Clear understanding of clinical trial processes and regulatory requirements.

Responsibilities

• Assist in lead generation and set up meetings with clients.
• Partner with BD to develop territory development plans and account ownership.
• Hold weekly territory outreach planning calls with BD.
• Identify potential clients using industry triggers for outreach.
• Increase harvest rate by qualifying new account potential and identifying requirements.
• Identify stakeholders and introduce Allucent differentiators to enable RFP/bid opportunities.
• Develop messaging campaigns and cadence; coordinate marketing collateral.
• Set up meetings for BD representatives regionally and at conferences.
• Provide weekly, monthly and quarterly sales activity reports to Line Manager.
• Record all activity in Salesforce and maintain account data.

Skills

Excellent new business identification

Prospecting skills

Interpersonal skills

Ability to liaise with stakeholders

Education

Life science, healthcare or business degree

Tools

Salesforce

Job description

Allucent is a full-service contract research and development organization with international resources dedicated to helping pharmaceutical and biotechnology companies efficiently and expeditiously navigate the regulatory approval process in order to bring new drugs, biologics, and medical devices to the people who need them. Allucent is a non-laboratory environment.

The Account Development Manager is responsible for increasing market awareness, generating leads, and increases Allucent's customer base. This is achieved by a high degree of direct contact with clients including by telephone, by email and direct mail. Account Development (‘inside sales’ division) supports Allucent’s geographically aligned Business Development (BD) team members in reaching annual sales targets. The duties also include assisting in developing and implementing strategies to facilitate long term relationship with new and existing clients.

Location: Europe (any country). Remote or office* with travel (30-60%)

Responsibilities:

• Assist in the generation of new leads and set up meetings with clients who have business to outsource within Allucent’s current and planned service capabilities.

• Partner with BD to develop and initiate territory development plan and establish account ownership assignments.

• Hold weekly territory outreach planning calls with assigned BD

• Identify well aligned potential clients and contacts using defined “ideal account” profiles by using GlobalData, Zymewire and other news resources as triggers for new based outreach

• Increase harvest rate by identifying, qualifying and analyzing new account potential, initiating interaction to determine requirements of major pharma and targeted biotech companies.

• Identify key stakeholders/decision makers and introduce Allucent differentiators and capabilities resulting in opportunities for Allucent to participate in the request for proposal and bid process.

• Using activity and results data create improved outreach messaging in effort to increase client response and interactivity

• Use of online tools, software, databases and social media to search, identify and qualify leads

• Develop and deploy territory and account strategies that incorporate significant account and industry profiling with pipeline and therapeutic content

• Initiate sales process by communication (calls, emails or direct mail), understanding prospective client requirements, introducing services that address their needs and engaging Business Development with prospective clients when ready for face-to-face meetings

• Create messaging campaigns with appropriate cadence and follow up follow-up, including informational emails and marketing collateral (such as white papers, case studies, upcoming event notifications, etc.)

• Set-up meetings for BD representatives: regionally and at conferences etc. in coordination with Marketing

• Provide weekly, monthly and quarterly sales activity reports to review with Line Manager and Business Development executives

• Demonstrate an in-depth knowledge of Allucent’s operational capabilities and differentiators

• Ensure all activity is recorded in Salesforce

• Life science, healthcare and/or business degree

• Minimum 2 years of relevant work experience, preferably within the CRO/pharmaceutical industry

• Clear understanding of clinical trial processes

• Basic knowledge of GxP

• GDPR/HIPAA, CFR/CTR/CTD and applicable (local) regulatory requirements

• Previous Salesforce experience

• Excellent New business identification and prospecting skills with a consultative approach

• Ability to identify client needs and new business opportunities

• Strong interpersonal and social skills to liaise with prospective client’s key decision makers and internal stakeholders

• Ability to translate guidelines, rules and regulations in clear and usable recommendations

Benefits of working at Allucent include:

• Comprehensive benefits package per location
• Competitive salaries per location
• Departmental Study/Training Budget for furthering professional development
• Flexible Working hours (within reason)
• Opportunity for remote/hybrid* working depending on location
• Leadership and mentoring opportunities
• Participation in our enriching Buddy Program as a new or existing employee
• Internal growth opportunities and career progression
• Financially rewarding internal employee referral program
• Access to online soft-skills and technical training via internal platforms
• Eligibility for our Spot Bonus Award Program in recognition of going above and beyond on projects
• Eligibility for our Loyalty Award Program in recognition of loyalty and commitment of longstanding employees

Disclaimers:

*Our policy encourages a dynamic work environment, prescribing a minimum of 2 days in office per week for employees within reasonable distance from one of our global offices.

The Allucent Talent Acquisition team manages the recruitment and employment process for Allucent (US) LLC and its affiliates (collectively “Allucent”). Allucent does not accept unsolicited resumes from third-party recruiters or uninvited requests for collaboration on any of our open roles. Unsolicited resumes sent to Allucent employees will not obligate Allucent to the future employment of those individuals or potential remuneration to any third-party recruitment agency. Candidates should never be submitted directly to our hiring managers, employees, or human resources.

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