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A leading company in the e-commerce and content industry is seeking Livestream Operations Support. The role involves setting up and managing livestream sessions on platforms like TikTok, with full training provided for fresh graduates. The position offers competitive salaries, performance-based bonuses, and career growth opportunities in a vibrant team environment.
Must be able to communicate in three languages: Mandarin (Chinese), Malay (Bahasa Malaysia), and English.
Fresh graduates are welcome to apply—full training provided
Tech-savvy and able to handle basic hardware/software setups
Willing to learn and adapt in a fast-paced livestream environment
Detail-oriented and proactive with strong problem-solving skills
Good communication and observation skills
Comfortable to speak occasionally on live (voice only)
JOB RESPONSIBILITIES:
1. Support Livestream Setup & Operations
Set up and prepare the live room daily (PC, microphone, lighting, camera, etc.)
Open and run TikTok livestreams for the host using our system
Troubleshoot technical issues during livestreams (audio, system crash, lighting problems)
2. Monitor Livestream Sessions
Stay in the live room during the entire session to ensure smooth operations
Provide real-time feedback or support to the host (e.g. count down, voice assist, alert them about viewer questions)
3. Performance Feedback & Coordination
Observe and record host performance during livestreams
Prepare simple feedback or performance notes after each session for review
Coordinate with host and operations team for daily livestream improvement points
4. Audience Interaction Support
Help read and monitor comment sections
Respond to simple viewer questions via voice (no need to show face) to create a more lively atmosphere
STAFF BENEFITS:
Competitive Salary Package: Basic + Monthly Allowance + Performance-Based Bonuses
Full Training & Onboarding: Learn from industry experts, no experience needed
Career Growth: Opportunity to be promoted to TikTok Operations Executive role
Team Bonding: Monthly team activities and celebrations
Annual Leave & OT Compensation: Paid leave and time-off for extra working hours
Medical Claims: Up to RM500 per year
Statutory Benefits: EPF & SOCSO covered
Fun Work Culture: Young, energetic team with passion for e-commerce & content
Salary match Number of applicants Skills match
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