Workspace One/SCCM/Intune Principal Engineer – Enterprise Endpoint Management

NTT Ltd.; Sepang; On-site; MYR 150,000 - 278,000; Full time

Job summary

NTT DATA is seeking a Principal Workspace One / SCCM / Intune Engineer to lead India EPM capabilities, shaping architectural standards and driving global endpoint management programs. The role demands strategic leadership, client engagement, and deep technical mastery across Microsoft Endpoint ecosystems.

The ideal candidate will own delivery governance for marquee accounts, guide transformation programs, and mentor engineers while advancing innovation in the EPM practice from India.

Qualifications

• Experience with Workspace ONE architecture and deployments (UEM, Access, Intelligence).
• Hands-on with SCCM/ConfigMgr at scale (15,000+ endpoints).
• Expertise in Intune, Autopilot and Entra ID.
• Strong PowerShell, REST APIs, and automation experience.
• Security baselines and conditional access knowledge.

Responsibilities

• Design, deploy, and maintain the Workspace ONE architecture (UEM, Access, Intelligence).
• Automate workflows using PowerShell and REST APIs.
• Define architectural standards and roadmaps for EPM India.
• Lead multi-tenant global endpoint management environments.
• Provide L2/L3 escalation for enrollment, certificates, network, and apps.
• Drive security baselines and compliance policies.

Skills

BMC Helix

Workspace ONE

SCCM/ConfigMgr

Intune

Azure AD / SSO

PowerShell

Graph API

Power BI

SQL

Defender for Endpoint

MDM/MAM

Microsoft 365

Entra ID

Education

Bachelor's degree in B.E./B.Tech./MCA

Job description

Make an impact with NTT DATA

Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Role Overview

We are seeking a Principal Primary on Workspace One /SCCM/Intune Engineer to join NTT DATA’s India EPM practice leadership team. This principal-level role is a strategic technical authority responsible for shaping NTT DATA India’s endpoint management service capabilities, leading complex high-value global client engagements, defining architectural standards, and driving EPM practice innovation. The Principal Engineer serves as the highest-level technical escalation point in India, contributes directly to EPM business development, and plays a key role in building the India EPM talent ecosystem.

KEY RESPONSIBILITIES

Strategic Architecture & Technical Authority

• Platform Administration: Design, deploy, and maintain the Workspace ONE architecture (UEM, Access, Intelligence)
• Automation & Scripting: Reduce manual IT efforts by utilizing PowerShell, REST APIs, or Workspace ONE Intelligence for automated workflows and software distribution
• Define and govern NTT DATA India EPM’s Workspace One/SCCM/Intune architectural standards, reference architectures, and technology roadmaps.
• Access & Identity: Integrate the platform with identity providers like Azure AD, Okta, or Active Directory for seamless single sign-on (SSO) and multi-factor authentication (MFA)
• Lead architectural design for complex, multi-tenant, and global endpoint management environments (50,000+ endpoints) from India.
• Provide expert-level guidance across the Microsoft Intune, SCCM, Autopilot, Entra ID, and Microsoft 365 endpoint ecosystem.
• Troubleshooting: Act as the escalation point (L2/L3) for enrollment, certificate, network (Tunnel/SEG), and application deployment issues
• Security & Compliance: Enforce security baselines, data encryption, compliance policies, and conditional access to protect corporate data
• Evaluate and position emerging technologies — Microsoft Intune Suite, Advanced Endpoint Analytics, AI-driven endpoint management — for client and practice adoption.
• Serve as the final technical escalation authority for critical incidents, complex architecture decisions, and platform crisis management in India.

Enterprise Program Leadership

• Lead strategic EPM transformation programs — SCCM-to-Intune migrations, Windows 11 global rollouts, and zero-trust endpoint adoption for large enterprise clients.
• Own delivery governance for marquee global accounts managed from India — executive steering, contractual performance, and risk management.
• Define and oversee enterprise patch management governance frameworks for compliance-critical environments (ISO 27001, HIPAA, SOX, PCI-DSS).
• Architect enterprise-scale Windows Autopilot and Modern Provisioning frameworks for global device refresh programs.
• Lead endpoint security posture improvement programs integrating Defender for Endpoint, Intune, and SIEM platforms.
• Perform account transition and take it to steady state.
• During the transition, work on current mode of operation, identified the gap/risk/issue.
• Should have strong documentation skill.

Innovation & Practice Development

• Drive EPM practice innovation from India — developing reusable IP, automation frameworks, accelerators, and differentiated service offerings.
• Lead development of NTT DATA India EPM tooling portfolio including reporting platforms, compliance automation, and managed service playbooks.
• Publish technical thought leadership content — white papers, reference architectures, and best practice frameworks for internal and client use.
• Represent NTT DATA India EPM capabilities at client briefings, Microsoft partner forums, and India technology events.
• Define and evolve the India EPM Job Description library, competency frameworks, and technical interview standards.

Mentorship & Capability Building

• Serve as technical mentor and coach for Grade 8–10 engineers across NTT DATA India EPM accounts.
• Lead EPM capability building programs — technical training, certification pathways, and skills assessment frameworks.
• Define engineering excellence standards, peer review processes, and quality assurance frameworks for India EPM deliverables.
• Partner with NTT DATA India talent acquisition and campus programs to build the EPM talent pipeline.

Business Development & Client Advisory

• Contribute to EPM business development — supporting RFP responses, solution design, and client presentations from India.
• Build and maintain strategic relationships with client IT Directors, delivery heads, and endpoint management leadership.
• Identify upsell and expansion opportunities within existing EPM accounts through solution advisory and innovation workshops.

REQUIRED SKILLS

• ITSM Tool: BMC Helix
• Workspace One/Microsoft SCCM/ConfigMgr — expert-level architecture, operations, and large-scale global delivery (15,000+ endpoints)
• Workspace One & Microsoft Intune — tenant architecture, advanced MDM/MAM, Autopilot at scale, co-management mastery
• Modern endpoint security — Defender for Endpoint, Zero Trust endpoint model, Conditional Access architecture
• Microsoft 365 + Entra ID ecosystem — holistic endpoint lifecycle within Microsoft cloud environment
• PowerShell + Graph API — enterprise-grade automation, platform tooling, and operational frameworks
• Power BI + SQL — executive-level endpoint analytics, compliance dashboards, and management reporting
• Enterprise program management — large-scale global delivery governance, executive communication, risk management
• Strong stakeholder management — onshore/offshore delivery model, global client advisory, cross-cultural communication

PREFERRED QUALIFICATIONS

• Microsoft Certified: Endpoint Administrator (MD-102) — mandatory
• VCP-DW / Omnissa Digital Workspace certifications — mandatory
• Microsoft Certified: Azure Solutions Architect Expert or Cybersecurity Architect Expert
• Microsoft MVP or industry-recognised contribution in endpoint management domain
• Experience with AirWatch, Tanium, or BigFix, PatcMyPC as complementary platforms
• Prior India-based principal or practice lead experience in a global IT services organisation (TCS, Infosys, Wipro, HCL, NTT DATA, Cognizant, or equivalent)

MINIMUM EDUCATION

• Bachelor’s degree (B.E./B.Tech/MCA) from a recognised Indian university. Post-graduate qualification (M.Tech/MBA/MS) preferred. Relevant Microsoft certifications are expected at this level.

About NTT DATA

NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune
Global 100. We are committed to accelerating client success and positively impacting society through
responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with
unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and
application services. Our consulting and industry solutions help organizations and society move
confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more
than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as
established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each
year in R&D.

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us.

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