Workday HCM Solution Architect

Prudential Services Asia; Kuala Lumpur; On-site; MYR 180,000 - 320,000; Full time

Job summary

Prudential Services Asia is seeking a senior Workday HCM Solution Architect to lead the end-to-end design and optimisation of our Workday HCM capabilities across the Group and local business units. You will translate business requirements into robust, scalable HR solutions and partner with HR and technology stakeholders to drive value and adoption.

The role demands strategic thinking, hands-on delivery leadership, and a track record of delivering HR technology transformations in complex

Qualifications

• Deep expertise in Workday HCM landscape.
• Experience leading HR technology transformations in multi-country environments.
• Ability to translate business requirements into scalable HR solutions.

Responsibilities

• Provide strategic leadership for the implementation, configuration, and optimisation of Workday HCM Solutions stack.
• Consolidate and shape demand across COEs, LBUs, and HR stakeholders into a coherent portfolio for multi-year HR technology roadmap.
• Oversee deployment of HR technology programs from concept through deployment, testing to stabilisation.
• Establish and enforce design principles, architecture standards, and solution guardrails across all Workday initiatives.
• Align stakeholders across HR Leadership, COEs, LBUs, and Group Tech on priorities, timelines, and delivery expectations.
• Act as Subject Matter Expert across Workday HCM modules to enable design depth and transformation.
• Drive standardization of delivery methodologies, tools, and reporting; embed lessons learned.
• Advise the HRIS team on delivering high-quality solution deliverables and change records.
• Support testing and enablement by ensuring unit, system, integration, and UAT are completed.
• Stay current with Workday releases and industry best practices to recommend improvements.

Skills

Workday HCM

Solution architecture

Stakeholder management

HR technology

Change management

Tools

Workday

Job description

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

This role is part of the Group HR Enablement team, which builds and strengthens enterprise HR capabilities across Process Excellence, HR Technology, Reporting & Analytics, Engagement & Governance, and Operations. These capabilities underpin Prudential’s HR operating model and enable scalable, standardised, and high-value HR solutions across the Group.

The Workday HCM Solution Architect is responsible for leading the solution architecture, design, and optimisation of Workday HCM capabilities across Prudential Group and local business units. The role partners closely with the HR Solution Excellence Lead, Group HR Process Owners, Workday Functional Leads, and Group Technology stakeholders to translate business requirements into robust, scalable, and sustainable Workday solutions.

The successful candidate will bring deep expertise in the Workday HCM landscape, strong solutioning capability across end-to-end HR processes, and credible experience leading HR technology and transformation initiatives in complex, multi-country environments. This role requires both strategic thinking and hands‑on delivery leadership to drive business value, adoption, and continuous improvement.

Roles & Responsibilities

• Provide strategic leadership for the implementation, configuration, and optimisation of Workday HCM Solutions stack, ensuring alignment with business objectives and driving adoption of leading Workday innovations and practices.
• Workday HCM solution portfolio/ program management Consolidate and shape demand across COEs, LBUs, and HR stakeholders into a coherent portfolio for multi-year HR technology roadmap aligned to business strategy and transformation priorities.
• Oversee deployment of HR technology programs/ projects from concept through deployment, testing to stabilisation, ensuring alignment with HR transformation priorities and enterprise strategy.
• Solution Design & Value Realisation Establish and enforce design principles, architecture standards, and solution guardrails across all Workday initiatives. Provide oversight on Workday solution conceptualization to ensure scalability, standardization, and alignment with enterprise architecture.
• Stakeholder & Ecosystem Management Align stakeholders across HR Leadership, COEs, LBUs, and Group Tech on priorities, timelines, and delivery expectations. Facilitate cross-functional collaboration with stakeholders to address competing demands.
• Subject Matter Expert across relevant Workday HCM modules with ability to engage in solution design at depth, while not operating as a primary configurator, enabling the team to execute HR Process re‑design and transformation.
• Operational Excellence & Continuous Improvement Drive standardization of delivery methodologies, tools, and reporting. Embed lessons learned into future planning and execution cycles, and implement improvement
• Advise the HRIS team on delivering high-quality solution deliverables, including design specifications, process flows, mapping documents, test scenarios, and change records to support delivery, audit, and ongoing maintenance.
• Support solution testing and enablement initiatives by ensuring solutions are validated through appropriate unit, system, integration, and user acceptance testing. Enable stakeholder adoption through training, knowledge transfer, and solution walkthroughs for relevant business and functional teams.
• Stay current with Workday releases, product enhancements, and industry best practices, and proactively recommend opportunities to improve user experience, process efficiency, and platform value.
• Build functional and architectural capability within the HR Technology team and partners Mentor team members and promote a culture of Collaboration and Continuous learning, innovation, and delivery excellence across the HR Enablement team.
• Stay abreast of Industry trends and advancements through Workday releases, features, and best practices, and recommending enhancements aligned to the organization needs

Prudential is an equal opportunity employer.

We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part‑time / fixed‑term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third‑party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.