Web Developer - L3 Support

New Era Technology; Kuala Lumpur; On-site; MYR 60,000 - 80,000; Full time

Job summary

A global IT services provider is seeking a Senior Web Developer – L3 Support to join their Digital Banking team in Kuala Lumpur. Responsibilities include supporting web applications, troubleshooting issues, and mentoring junior developers. Candidates with Java, Agile experience preferred. This is a full-time, contract position for 2 years. Please submit your application via email.

Qualifications

• Experience in web-based application development and support.
• Familiarity with Agile methodologies.
• Experience with DevOps tools and practices.

Responsibilities

• Provide L3 support for web-based Digital Banking applications.
• Troubleshoot and resolve complex technical issues.
• Mentor junior team members.

Skills

Java

JSP

Spring

XML

SQL

Unix Scripting

AEM Forms/Sites

TeamSite

Web Content Management (WCM)

Job description

Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 4,500 professionals, we’re committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.

New Era Technology is looking for experienced Web Developer – L3 Support to be deployed at our prestigious client in Malaysia at their KL office.

Client Location: KL, Malaysia

Company: New Era Technology – www.neweratech.com

Work Type: Full-Time

Employment: Contract – 2 years

Overview

We are seeking a Senior Web Developer to join our Digital Banking L3 Support team. The role involves developing and supporting web-based applications, resolving complex technical issues, and ensuring stability and performance of Digital Banking platforms. The candidate will also provide guidance in best practices, mentor junior team members, and contribute to process improvements.

Responsibilities

• Provide L3 production support for web-based Digital Banking applications. Develop, enhance, and maintain web components, user interfaces, and integration layers.
• Troubleshoot and resolve complex web and backend issues in collaboration with L2 support and development teams.
• Perform root cause analysis and implement permanent fixes to recurring problems.
• Participate in release management, deployments, and performance tuning.
• Ensure compliance with security, coding, and quality standards. Collaborate in an Agile environment, contributing to sprints, retrospectives, and continuous improvement initiatives.
• Prepare management reports, documentation, and dashboards for stakeholders.
• Mentor junior developers and share knowledge within the team.

Qualifications

• Good-to-Have Skills: Java, JSP, Spring, XML, SQL Unix Scripting AEM Forms/Sites, TeamSite, Web Content Management (WCM)
• Experience with DevOps tools and practices
• Familiarity with Agile methodologies
• Knowledge of management reporting
• Nationality: Malaysians preferred. Open for all nationalities who are willing to work onsite in Malaysia
• Availability: Candidates who can join max in 30 days

How to Apply

Send your updated resume to [e-mail] with the subject line: Web Developer – L3 Support – Malaysia

About Us

New Era Technology (www.neweratech.com) is a global IT services provider with a footprint in 80+ countries, delivering cutting-edge digital transformation, consulting, and staffing services across industries.

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