Warehouse Operations Lead: KPI & Inventory Master

Bright Prospect; Iskandar Puteri; On-site; MYR 60,000 - 90,000; Full time

Job summary

Bright Prospect is seeking a Support Assistant Manager, Operations to oversee daily warehousing and logistics activities in Iskandar Puteri, Johor. The role requires guiding the team to meet KPI targets, maintaining inventory accuracy, and ensuring safe, compliant processes across inbound and outbound flows.

You will update documentation per account and customer requirements, liaise with customers on operational matters, and provide on-the-job training to warehouse staff while driving continuous

Qualifications

• 5+ years of relevant experience in warehousing and logistics.
• Minimum 3 years in a supervisory capacity.
• Diploma or SPM in Logistics, Business Administration, or related field.

Responsibilities

• Lead team to achieve department KPI targets.
• Prepare and update documentation per account and customer requirements.
• Ensure timely processing of inbound and outbound activities.
• Maintain warehouse housekeeping and safety.
• Supervise staff performance and use of equipment, materials and supplies.
• Provide on-the-job training to warehouse staff.
• Perform inventory reconciliation and investigate stock discrepancies.
• Update WMS for stock returns and closeout items.
• Manage inventory accuracy via cycle counts, monthly reconciliations and reporting.
• Liaise with customers on operational and service matters.

Skills

Team leadership

Warehouse operations

Inventory management

Documentation

Liaison with customers

Education

Diploma in Logistics or related field

SPM or Diploma (related field)

Tools

WMS

Job description

Bright Prospect is seeking a Support Assistant Manager, Operations to oversee daily warehousing and logistics activities in Iskandar Puteri, Johor. The role requires guiding the team to meet KPI targets, maintaining inventory accuracy, and ensuring safe, compliant processes across inbound and outbound flows.

You will update documentation per account and customer requirements, liaise with customers on operational matters, and provide on-the-job training to warehouse staff while driving continuous