Walk-in-Interview: Personal Banker Bancassurance - 12/05/2025 @ Penang

RHB Banking Group; Penang; On-site; MYR 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a dynamic sales professional to promote life-insurance products through a unique Bancassurance Partnership. This role involves engaging with customers to understand their financial needs, executing proactive sales plans, and achieving revenue targets. The ideal candidate will thrive in a collaborative environment, working closely with branch teams to enhance customer relationships and drive sales growth. If you are passionate about financial services and eager to make a significant impact, this opportunity is perfect for you.

Qualifications

• Strong sales background with a focus on insurance products.
• Ability to understand and meet customer financial needs.

Responsibilities

• Promote and sell life-insurance products to bank customers.
• Maintain relationships with existing customers to generate referrals.

Skills

Sales Skills

Customer Relationship Management

Needs-Based Selling

Financial Planning

Education

Bachelor's Degree in Finance or Business

Professional Sales Certification

Tools

CRM Software

Sales Management Systems

Job description

PRIMARY OBJECTIVE:

• Promote various types of life-insurance products by Tokio Marine Life Insurance Malaysia Bhd under the exclusive Bancassurance Partnership between RHB Bank and Tokio Marine.
• Professionally sell a wide range of bancassurance products to existing and prospective customers.
• Achieve sales/revenue targets assigned by the Bank and contribute to the overall branch targets.
• Maintain regular contact with customers to develop relationships and increase share of customer’s wallet.
• Participate in branch, region, and bank sales activities and campaigns to meet targets.
• Prepare and proactively execute sales plans.

KEY RESPONSIBILITY:

Sales Planning & Activities

• Promote, introduce, and market Tokio Marine’s life-insurance products to bank customers, including Whole Life, Endowment, Medical, and Investment-Linked plans.
• Perform needs-based selling by understanding customers' financial goals, protection needs, savings, education, medical, and retirement planning.
• Brief customers and ensure understanding of product features, charges, and provide quotations and product disclosures.
• Assist customers with premium payments, policy inquiries, policy servicing, and claims.
• Prepare and proactively execute sales plans for prospective customers using bank’s leads (LMS) and self-generated leads.
• Participate actively and collaborate with other sales personnel at branch/region on sales activities and campaigns for customer acquisition and retention.
• Identify opportunities for cross-selling and upselling to increase customers’ PHR and revenue.
• Set appointments, conduct sales visits, prospect, and engage with customers.

Sales Management

• Maintain regular contact with existing customers to foster relationships and generate referrals.
• Work closely with the Branch Manager and Regional Sales Heads on sales activities, promotions, and campaigns.
• Ensure compliance with CPD hours and complete CFF forms.
• Adhere to bank policies, procedures, and sales ethics.