Waiter/ Waitress

InterContinental Hotels Group; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A luxury hotel chain in Kuala Lumpur is looking for a dedicated team member to deliver exceptional dining experiences. Responsibilities include meal preparation, guest interaction, and maintaining kitchen standards. Ideal candidates will possess strong physical abilities, effective communication skills, and flexibility for various work shifts. Join us to start your culinary journey!

Qualifications

• Ability to lift and handle objects up to 50lbs (23 kg).
• Good understanding of reading, writing, and basic math.
• Availability for night, weekend, and holiday shifts.
• Fluent in the local language and compliant with food service laws.

Responsibilities

• Prepare and present meals according to high standards.
• Greet guests and take their orders professionally.
• Manage kitchen supplies and equipment.
• Follow safety procedures and maintain cleanliness.

Skills

Strong physical ability

Literacy and numeracy skills

Flexibility for various shifts

Communication skills

Job description

• Make each meal a feast for the eyes and treat for the taste buds. With your own signature flare, you’ll turn our high standards into memorable meals for every guest.
• Greet and welcome all guests and take beverage and food orders in a prompt and professional manner.
• Own your kitchen – keep on top of supplies and equipment, and minimise waste.
• Tell your supervisor or duty manager about any unsafe equipment, low supplies or safety incidents.
• Help create a safe space by following our safety procedures and wearing necessary protective equipment.
• Be cleaner than clean – meet or exceed local cleanliness and hygiene laws.
• Help with washing up restaurant’s operating equipment when needed.
• Give guests a better experience by helping with any queries or advice.
• Wear your uniform with pride and grooming as per hotel standard.
• Take on other ad-hoc duties when the whole team needs to pull together.
• Attends and participates in training sessions as scheduled.
• Beverages are upsold and regularly replenished, abiding by responsible alcohol service regulations.
• Able to assist other outlets whenever required.

What We Need From You

• Strong – sometimes you’ll need to lift, push and pull big objects up to 50lbs (23 kg). This can involve bending and kneeling.
• Literate – you’ll need a good grasp of reading, writing and basic maths.
• Flexible – night, weekend and holiday shifts are all part of the job.
• Compliant – as well as meeting local laws on food handling and serving alcohol, you’ll be above the minimum age required and fluent in the local language.
• Articulate – a great communicator, you’ll be warm, welcoming and easy to talk to.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.