Visual Merchandiser (Tun Razak Exchange TRX)

H&M; Kuala Lumpur; On-site; MYR 36,000 - 48,000; Full time

Job summary

H&M in Kuala Lumpur is seeking a Visual Merchandiser to create an inspiring and consistent customer experience by applying visual standards and driving commercial excellence. You will execute visual and styling curation, analyze sales performance, and collaborate with Store Management to prioritize opportunities, coaching the team in trends and delivering a great customer experience.

The role focuses on fashion, in-store presentation, and driving sales while representing the brand positively in

Qualifications

• Strong visual merchandising and commercial experience in a dynamic environment.
• Knowledge of how to manage, analyse and act on sales reports and the selling equation.
• Passionate about fashion and delivering an exceptional in-store experience.

Responsibilities

• Execute visual, commercial, and styling curation in line with store guidelines and calendars to enhance the customer experience and drive sales in your store.
• Analyse sales performance, maintain stock levels, ensure garment care and identify and prioritise visual and commercial opportunities in collaboration with Store Management.
• Use trend and competitor insights to coach and develop the store team, equipping them to deliver a great customer experience.
• Represent yourself and the brand positively during all customer interactions.
• Support Sales Market with store expansion projects.

Skills

Visual Merchandising

Sales Analysis

Customer Experience

Team Leadership

Communication

Job description

WHAT YOU’LL DO

As a Visual Merchandiser, you’ll play a key role in creating an inspiring and consistent customer experience by implementing visual standards and driving commercial excellence. Acting in line with our values, you’ll contribute to your success and that of the company.

You will:

Execute visual, commercial, and styling curation in line with store guidelines and calendars to enhance the customer experience and drive sales in your store.

Analyse sales performance, maintain stock levels, ensure garment care and identify and prioritize visual and commercial opportunities in collaboration with Store Management.

Use your trend and competitor insights to coach and develop the store team, equipping them to deliver a great customer experience.

Represent yourself and the brand positively during all customer interactions.

Support Sales Market with store expansion projects.

WHO YOU’LL WORK WITH

Our stores are the heart of our company, where customers experience our brand firsthand. As part of the dynamic Store Team, every role—from Sales Advisors, and Department Managers to Store Managers, and Visual Merchandisers—contributes to creating an inspiring and welcoming environment. You’ll also connect with the wider Area Team, collaborating across stores to share insights and drive success together. Alongside your team, you'll play a vital role in helping customers feel confident and express their individuality with the latest trends and timeless styles. By building meaningful connections with customers in our stores, we make fashion accessible and sustainable for all.

WHO YOU ARE

We are looking for people with…

Strong Visual merchandising and commercial experience in a dynamic environment, with a solution-oriented mindset.

Knowledge of how to manage, analyse and act on sales reports and the selling equation.

And people who are…

Passionate about fashion and delivering an exceptional in-store experience.

Motivated to create outstanding customer experiences while promoting and driving sales.

Creative, curious, and proactive.

Skilled communicators who can lead and inspire store teams to achieve collaborative results.

Flexible and action oriented.

WHO WE ARE

H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.

We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.

WHY YOU’LL LOVE WORKING HERE

At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe.

JOIN US

Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are.

Take the next step in your career together with us. The journey starts here.

*We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application.

Additional Information

Fashion, fun and action!

As one of the world’s largest fashion retailers, H&M offers endless career opportunities. A fast-paced, buzzing environment with great diversity that’s anything but dull – a place where the customer is always the centre of attention

But what truly makes us stand out are our remarkable employees. From stylish Sales Advisors and Visual Merchandisers to computer whizzes and business savvy planners – all our employees share a great ambition and an anything-is-possible attitude. Not to mention an excellent eye for fashion. It’s thanks to them that we have grown – with over 3,000 stores in more than 53 markets worldwide. And we are continuing to grow.

As a global company, we believe it’s important not just to have great business success – but to take full responsibility for our production, our employees and the world around us.

Fashion, fun and action!

As one of the world’s largest fashion retailers, H&M offers endless career opportunities. A fast-paced, buzzing environment with great diversity that’s anything but dull – a place where the customer is always the centre of attention

But what truly makes us stand out are our remarkable employees. From stylish Sales Advisors and Visual Merchandisers to computer whizzes and business savvy planners – all our employees share a great ambition and an anything-is-possible attitude. Not to mention an excellent eye for fashion. It’s thanks to them that we have grown – with over 3,000 stores in more than 53 markets worldwide. And we are continuing to grow.

As a global company, we believe it’s important not just to have great business success – but to take full responsibility for our production, our employees and the world around us.

What can I earn as a Visual Merchandiser