Visual Merchandiser

H&M; Kelantan; On-site; MYR 100,000 - 150,000; Full time

Job summary

H&M is seeking a Visual Merchandiser in Kelantan, Malaysia, to create an inspiring customer experience through visual merchandising. You will analyze sales, collaborate with store teams, and foster exceptional customer interactions while driving sales performance.

Benefits

Attractive benefits

Extensive development opportunities

Qualifications

• Strong visual merchandising and commercial experience in a dynamic environment.
• Knowledge of managing and analyzing sales reports.

Responsibilities

• Execute visual, commercial, and styling curation to enhance customer experience.
• Analyze sales performance and maintain stock levels.

Skills

Visual Merchandising

Sales Analysis

Customer Experience

Communication

Job description

Job Description

WHAT YOU’LL DO
As a Visual Merchandiser, you’ll play a key role in creating an inspiring and consistent customer experience by implementing visual standards and driving commercial excellence. Acting in line with our values, you’ll contribute to your success and that of the company.

You will:

• Execute visual, commercial, and styling curation in line with store guidelines and calendars to enhance the customer experience and drive sales in your store.
• Analyze sales performance, maintain stock levels, ensure garment care, and identify and prioritize visual and commercial opportunities in collaboration with Store Management.
• Use your trend and competitor insights to coach and develop the store team, enabling them to deliver a great customer experience.
• Represent yourself and the brand positively during all customer interactions.
• Support store expansion projects within the sales market.

Who You’ll Work With
Our stores are the heart of our company, where customers experience our brand firsthand. As part of the dynamic Store Team, every role—from Sales Advisors and Department Managers to Store Managers and Visual Merchandisers—contributes to creating an inspiring and welcoming environment. You’ll also collaborate with the wider Area Team, sharing insights and driving success across stores. Together, we help customers feel confident and express their individuality through the latest trends and timeless styles, making fashion accessible and sustainable for all.

Who You Are
We are looking for people with…

• Strong visual merchandising and commercial experience in a dynamic environment, with a solution-oriented mindset.
• Knowledge of how to manage, analyze, and act on sales reports and the selling equation.

And people who are…

• Passionate about fashion and delivering an exceptional in-store experience.
• Motivated to create outstanding customer experiences while promoting and driving sales.
• Creative, curious, and proactive.
• Skilled communicators capable of leading and inspiring store teams to achieve collaborative results.
• Flexible and action-oriented.

Who We Are
H&M Group is a global company comprising strong fashion brands and ventures. Our goal is to prove that exceptional design, affordable prices, and sustainable solutions can coexist. We aim to make fashion accessible for the many, with our customers at the center of every decision.

Our team consists of passionate and talented colleagues united by shared culture and values. Together, we leverage our power, scale, and knowledge to push the fashion industry toward a more inclusive and sustainable future.

WHY YOU’LL LOVE WORKING HERE
At H&M Group, we are proud to be a vibrant and welcoming company. We offer attractive benefits and extensive development opportunities worldwide.

JOIN US
Our uniqueness stems from our inclusive and collaborative culture, our strong values, and growth opportunities. Most importantly, it’s our people who define us.

Take the next step in your career with us. The journey starts here.

• We are committed to a fair, equitable recruitment process based on competency. Therefore, please do not attach a cover letter with your application.