Vice President, Quality Assurance (Affin Hwang Investment Bank)

Affin Bank Berhad; Kuala Lumpur; On-site; MYR 300,000 - 400,000; Full time

Job summary

A leading financial institution in Kuala Lumpur seeks a Vice President of Quality Assurance to ensure compliance with regulatory expectations and support process improvements. You will lead reviews of operational processes and manage audit findings. The ideal candidate has at least 8 years of experience in the financial services sector, with strong leadership and project management skills. Competitive compensation and benefits included.

Qualifications

• Minimum 8 years of experience in internal audit, operational risk, compliance, or quality assurance within the financial services industry.
• Solid knowledge of regulatory frameworks including BNM CRR, AML/CFT, SC guidelines, and Bursa Malaysia rules.
• Experience in supporting or presenting at governance forums (e.g. Audit Committees) is highly desirable.

Responsibilities

• Lead periodic and ad-hoc reviews of SOPs to ensure alignment with policies.
• Oversee end-to-end SOP development for new products and services.
• Track and manage audit findings and corrective action plans.

Skills

Leadership

Project Management

Analytical Skills

Stakeholder Engagement

Education

Bachelor’s Degree in Business Administration, Finance, Risk Management, or a related field

Job description

Vice President, Quality Assurance (Affin Hwang Investment Bank)

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This role is instrumental in ensuring that the Bank remains compliant with regulatory expectations, while also supporting strategic process improvements and audit readiness. You will collaborate closely with internal stakeholders, including the Chief Operating Officer (COO), Group Risk, Compliance, and Business Units, to ensure that all operational processes are thoroughly documented, current, and aligned with best practices.

Job Responsibilities:

Lead periodic and ad-hoc reviews of SOPs across the Bank to ensure alignment with policies issued by BNM, Securities Commission Malaysia, Bursa Malaysia, and Group Compliance.

Oversee end-to-end SOP development for new products, services, and business portfolios, ensuring timely delivery and compliance.

Track and manage audit findings and corrective action plans (CAT), including the preparation of progress updates for Governance, Business Assurance Committee (GBAC) and Board Audit Committee (BAC).

Serve as the subject matter expert on SOP governance and documentation standards, providing advisory support to stakeholders.

Work closely with Risk, Compliance, and internal control functions to ensure risk-mitigating measures are appropriately embedded in operational procedures.

Act as a business partner in driving operational improvements and embedding a strong quality and compliance culture across AHIBB.

Job Requirements:

Bachelor’s Degree in Business Administration, Finance, Risk Management, or a related field.

Minimum 8 years of experience in internal audit, operational risk, compliance, or quality assurance within the financial services industry.

Solid knowledge of regulatory frameworks including BNM CRR, AML/CFT, SC guidelines, and Bursa Malaysia rules.

Strong leadership and project management skills, with the ability to manage multiple priorities and deadlines.

Excellent analytical, documentation, and stakeholder engagement capabilities.

Experience in supporting or presenting at governance forums (e.g. Audit Committees) is highly desirable.

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Your application will include the following questions:

Which of the following statements best describes your right to work in Malaysia? What's your expected monthly basic salary? How many years' experience do you have as a Quality Assurance Role? Which of the following types of qualifications do you have? How many years of project management experience do you have? How much notice are you required to give your current employer?

Affin Bank Berhad (AFFIN BANK) is the financial holding company of Affin Islamic Bank Berhad, Affin Hwang Investment Bank Berhad, and Affin Moneybrokers Sdn Bhd. Generali Life Insurance Malaysia Berhad and Generali Insurance Malaysia Berhad are associate companies of Affin Bank Berhad.

AFFIN BANK provides a suite of financial products and services that is catered to both retail and corporate customers. The target business segments are categorized under key business units such as Community Banking, Enterprise Banking, Corporate Banking and Treasury. As at 17 August 2023, AFFIN BANK has a network of 120 branches in Malaysia.

At AFFIN, we strive to always connect and engage with our customers, to understand their changing needs and aspirations better. It represents our passion and commitment to the community we operate in, enabling us to quickly respond to changes and provide a personalised experience.

At AFFIN, our people are aligned to our values of customer centricity, creativity and value creation. Our tagline “Always about you”, was crafted to drive loyalty and build our reputation as a creative and innovative financial organisation. Our people are at the heart of what we do and remain the focus of our customer centric culture.

Affin Bank Berhad (AFFIN BANK) is the financial holding company of Affin Islamic Bank Berhad, Affin Hwang Investment Bank Berhad, and Affin Moneybrokers Sdn Bhd. Generali Life Insurance Malaysia Berhad and Generali Insurance Malaysia Berhad are associate companies of Affin Bank Berhad.

AFFIN BANK provides a suite of financial products and services that is catered to both retail and corporate customers. The target business segments are categorized under key business units such as Community Banking, Enterprise Banking, Corporate Banking and Treasury. As at 17 August 2023, AFFIN BANK has a network of 120 branches in Malaysia.

At AFFIN, we strive to always connect and engage with our customers, to understand their changing needs and aspirations better. It represents our passion and commitment to the community we operate in, enabling us to quickly respond to changes and provide a personalised experience.

At AFFIN, our people are aligned to our values of customer centricity, creativity and value creation. Our tagline “Always about you”, was crafted to drive loyalty and build our reputation as a creative and innovative financial organisation. Our people are at the heart of what we do and remain the focus of our customer centric culture.

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