Vice President OTC Deriv. Ops, Cfms.

Standard Chartered; Kuala Lumpur; On-site; MYR 90,000 - 120,000; Full time

Job summary

A leading bank is seeking motivated candidates to join their Financial Markets Operations team in Kuala Lumpur. The role requires strong analytical skills and a minimum of 10 years in banking operations, focusing on negotiations, process management, and compliance. Join to grow your career with a commitment to diversity, inclusion, and continuous improvement.

Benefits

Competitive salary

Retirement benefits

Medical and life insurance

Flexible working options

Wellbeing support

Continuous learning opportunities

Qualifications

• Minimum 10 years relevant banking operations experience.
• Positive, agile and collaborative mindset.
• Results-oriented with attention to detail.

Responsibilities

• Manage processes and projects within FXMM & Derivatives operations.
• Coordinate with clients to assess service quality and identify improvements.
• Ensure compliance with audit and risk controls.

Skills

Problem-solving

Data literacy

Analytical

Communication

Stakeholder management

Leadership

Customer-centric approach

Process re-engineering

Education

Degree or Diploma in Banking or equivalent

Tools

MS Office

Job description

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24513

Operations

Regular Employee

Office - Full Time

Job Summary

Overview:
We are looking for motivated and outstanding candidates to join the Financial Markets Operations (FMO) team. You will need passion, tenacity, and resilience in an ever-changing environment. We welcome graduates from a diverse range of degree disciplines. Bring your hard-working attitude, and we will invest in your learning and capabilities to be future leaders in our organization.

About Financial Markets Operations:
We are a global operations team supporting the financial markets business by providing operations solutions in foreign exchange, rates, commodities, credit markets, and financing and securities services. We operate in 40 countries and employ some 3000 colleagues globally. Our mission is to support financial markets to increase return on tangible equity for our shareholders safely, sustainably, and securely.

RESPONSIBILITIES

Strategy
• Solve complex inquiries, conduct discovery, and complete due diligence activities for client requests.
• Provide detailed analysis of escalated issues when necessary and recommend actions for resolution.
• Involve in capacity planning to determine the production capacity needed daily to meet changing demands.
• Implement business plans, policies, and procedures that offer solutions and cost-saving opportunities.
• Organize leave coverage to ensure adequate resources for work continuity.
• Develop and implement business initiatives, client solutions, or projects within the country.
• Propose solutions to improve settlement processes, client service, or technology.

Key Responsibilities

Business
• Set processing standards and expectations for FXMM & Derivatives operations.
• Manage processes and projects.
• Negotiate with stakeholders and make decisive decisions.
• Address confirmation/settlement issues and ensure process updates.
• Oversee daily performance of pre-settlement activities.
• Coordinate with clients to assess service quality and identify improvements.

Processes
• Facilitate treasury operations for FXMM & Derivatives.
• Articulate product and end-to-end operation processes.
• Meet KPIs, CST, and SLA targets.
• Resolve reconciliation breaks timely.
• Address customer queries efficiently.
• Investigate GL Suspense and Nostro account imbalances.
• Manage high-value settlements.

Risk Management
• Update desk operating procedures.
• Identify and resolve errors and omissions.
• Reduce processing errors.
• Ensure compliance with audit and risk controls.
• Report suspicious trades per AML policies.
• Assess risks in business decisions, ensuring compliance with laws and regulations, safeguarding the bank's reputation and assets.

The Ideal Candidate:

• Degree or Diploma in Banking or equivalent.
• Minimum 10 years relevant banking operations experience.
• Positive, agile, and collaborative mindset.
• Strong problem-solving, data literacy, and analytical skills.
• Results-oriented with attention to detail.
• Excellent communication skills.
• Stakeholder management experience.
• Proficiency in MS Office.
• Proven leadership and process re-engineering experience.
• Customer-centric approach.
• Flexible to shift hours (MESA / UK), e.g., 12 pm-10 pm.

About Standard Chartered

We are an international bank committed to making a positive difference. We value diversity, inclusion, and integrity, and strive to create a workplace where everyone can thrive. Join us to grow your career and make an impact.

Our purpose is to drive commerce and prosperity through diversity, with our brand promise to be here for good. We foster a culture of doing the right thing, continuous improvement, and collaboration.

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits supporting your wellbeing, including retirement, medical, and life insurance, flexible time-off, flexible working options, wellbeing support, and continuous learning opportunities. We celebrate diversity and inclusion, enabling everyone to reach their full potential.