Veterinary Receptionist – Front Desk & Admin

SCHRODINGER VETERINARY CLINIC; Bayan Lepas; Presencial; MYR 28.000 - 42.000; Jornada completa

Descripción de la vacante

Neko Inu Veterinary Clinic in Penang is seeking a dedicated Veterinary Receptionist to join our team on a full-time basis. You will be the welcoming face of the clinic, handling client interactions, appointments, and essential administrative duties that impact patient care and client experience.

The ideal candidate will have experience in a clinic or reception role, strong organizational skills, and a passion for animal welfare.

Formación

• Preferably with experience working in a clinic, reception environment, or similar customer-facing role.
• Ability to interact professionally with diverse clientele.
• Strong organizational and time-management abilities, with the capacity to multitask.
• Knowledge of veterinary terminology and services (or willingness to learn).
• A genuine passion for animal welfare and a caring attitude towards animals.
• Ability to remain calm and composed in busy environments and during stressful situations.
• Trustworthiness and discretion when handling confidential client and patient information.
• A friendly, patient and empathetic demeanour with excellent customer service skills.
• Flexibility and willingness to support the team during peak periods.

Responsabilidades

• Greeting clients and their pets upon arrival, ensuring a warm and professional welcome.
• Managing client registration, including payment processing and invoicing.
• Answering telephone enquiries.
• Maintaining accurate and confidential client and patient records.
• Restocking and managing reception supplies and clinic materials.
• Assisting veterinary staff with administrative tasks as needed.
• Handling client complaints or concerns with professionalism and escalating issues when necessary.
• Contributing to a clean, organised and welcoming reception environment.

Descripción del empleo

Neko Inu Veterinary Clinic in Penang is seeking a dedicated Veterinary Receptionist to join our team on a full-time basis. You will be the welcoming face of the clinic, handling client interactions, appointments, and essential administrative duties that impact patient care and client experience.

The ideal candidate will have experience in a clinic or reception role, strong organizational skills, and a passion for animal welfare.