Vending Machine Ops Admin & Franchise Support

Ultifresh; Puchong; On-site; MYR 36,000 - 58,000; Full time

Job summary

Ultifresh is looking for an Admin Executive (Vending Machine Specialist) to manage setup, relocation and daily operations of vending machines across Malaysia. You will monitor performance and coordinate improvements and relocations as needed.

You will support customers and franchisees, assist with onboarding and training, manage stock replenishment, and liaise with suppliers and third parties to ensure smooth installation, maintenance and deliveries.

Qualifications

• Strong organization and coordination skills.
• Good communication across teams and partners.
• Ability to monitor and analyze location performance.
• Comfort with vendor and supplier coordination.

Responsibilities

• Manage vending machine setup, relocation, and daily operations across Malaysia.
• Monitor machine and location performance and recommend improvements or relocation.
• Support customers and franchisees with daily enquiries and operational issues.
• Assist with franchisee onboarding, training, and machine setup.
• Monitor stock levels and coordinate replenishment.
• Communicate with suppliers regarding machines, products, system, spare parts, and deliveries.
• Coordinate with third parties, vendors, runners, and premise management/PIC for installation and maintenance.
• Assist in finding new vending machine locations and franchisees.
• Prepare sales, stock, machine, and franchisee reports.
• Ensure proper SOP, branding, and operational standards are followed.
• Cell phone reimbursement, maternity leave, and parental leave.

Job description

Ultifresh is looking for an Admin Executive (Vending Machine Specialist) to manage setup, relocation and daily operations of vending machines across Malaysia. You will monitor performance and coordinate improvements and relocations as needed.

You will support customers and franchisees, assist with onboarding and training, manage stock replenishment, and liaise with suppliers and third parties to ensure smooth installation, maintenance and deliveries.