Van Despatch Clerk

Trendcell; Selangor; On-site; MYR 25,000 - 33,000; Full time

Job summary

Jaya Grocer in Malaysia is seeking a motivated Dispatch Driver to develop, alter and optimize delivery routes and to serve as a liaison between dispatch and staff. You will transmit assignments, compile statistics and reports on work progress.

Responsibilities include correct and courteous delivery using a company van, mail handling, and assisting Office Services with various duties. A valid GDL D or Class E license, 1 year of experience, and English/Bahasa Malaysia proficiency are required.

Qualifications

• Valid GDL D or Class E driving license and ability to drive a van.
• Minimum 1 year of relevant work experience.
• Basic proficiency in English and Bahasa Malaysia, both written and spoken.
• Able to work independently with minimal supervision.
• Able to follow instructions from the supervisor.
• Physically healthy with good vision and hearing.

Responsibilities

• Responsible for the correct and courteous delivery and collection of goods, documents, mails, files and other items using a company van.
• Prepare all covers for mails and maintain a dispatch book for all letters/mails/parcels.
• Support admin by assisting with mail handling and dispatch records; stamp and record dispatch when required.
• Follow up on pending work using the pending work log and coordinate with Office Services.
• Assist with meeting room arrangements for meetings, training or events and perform related duties as directed by the department head.

Skills

Driving

Delivery coordination

Communication

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Jaya Grocer is an affiliate of Grab, Southeast Asia’s leading superapp. To bring the convenience of on-demand grocery delivery to more consumers in Malaysia, we are dedicated towards building a strong team that is aligned with our goals. At Jaya Grocer, team collaboration and dedication is what we require to deliver quality products and service to our consumers and customers.

Our Vision

Our goal is to become the leading online-to-offline (O2O) retailer, leveraging our omnichannel strength to provide our customers with a rewarding, fulfilling, and exciting experience. Our goal is for customers to say “I can get what I want whenever I need it”. We aim to achieve this through offering high-quality yet affordable goods, facilitating seamless cashless checkouts, loyalty membership via GrabRewards and introducing our private label with "Grab Signatures."

Our Mission

Provide a diverse variety of High Quality and Fresh Produce

Offer attractive Best Value Pricing

Ensure customers have the Best Shopping Experience

To grow the business through successful Collaboration and Partnerships

Practice the Values of Jaya Grocer every single day

Our Values

Teamwork

Trust

Integrity

Customer Satisfaction

Growth

Get to know the role

Develop, alter and optimize routes. Effectively communicate and serve as a liaison between other dispatch and staff. Must maintain agile and ready to handle sudden route change and delivery issues. Duties include to transmit assignment, compiling statistics and reports on work progress.

Key Responsibilities

• Responsible for the correct and courteous delivery and collection of goods, documents, mails, files and other items as directed outside the premises using a company van.
• Prepare all covers for mails.
• Maintain and record a Dispatch book for all letters/ mails/ parcels sent by hand.
• Support admin by outlets for both incoming and outgoing mails.
• Stamping and recording dispatch of mail, where required.
• Follow up on all pending and recommended work with Office Services utilizing the pending work log.
• To collect and deliver all documents to and from outlets.
• Where required, to assist Office Services in general duties including paper shuffling and sorting.
• Assist with Office Services meeting room arrangements for various meetings, training or events.
• Perform other related duties or requests specified by the department head.

You should have

Candidates must possess a valid GDL D or Class E driving license at minimum and able to drive a van

At least 1 year of relevant working experience is required for this position.

Basic proficiency in English and Bahasa Malaysia, both written and spoken.

Able to work independently with minimal supervision.

Able to follow instructions given by the supervisor.

Physically healthy, including good vision and hearing.