Validation Specialist

HSBC Holdings plc; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

HSBC Holdings plc in Kuala Lumpur seeks a Validation Specialist to authenticate Standard Settlement Instructions and amendments to confirmations, email domains, fax numbers and client addresses. You will support line management, ensure smooth BAU delivery, and liaise with AVP Ops to understand validators' dynamics.

The role requires a Commerce-leaning graduate with strong problem solving, analytical and communication skills, plus ability to work across time zones in a global banking environment.

Qualifications

• Graduate preferably Commerce background.
• Ability to plan & organize effectively and adapt to change.
• Good analytical and diagnostic abilities with attention to detail.
• Experience or familiarity with Global Banking and Markets is advantageous.

Responsibilities

• Process day-to-day tasks to ensure timely completion with no exceptions.
• Adhere to regulatory and internal controls and manage operational risk.
• Support line management and collaborate across teams to handle BAU volumes.
• Assist in onboarding and ongoing maintenance of Global Markets products and Standard Delivery Instructions.

Skills

Problem solving

Decision making

Interpersonal skills

Communication skills

Time management

Team player

Customer service orientation

Education

Commerce background

Job description

Why join us?

Global Validation team is part of DataOps - Account and SSI team and the nature of the work will be diverse and is responsible for authenticating Standard Settlement Instructions any amendments to confirmations email domains, Fax number and clients correspondence address before Static is set up.It is expected that this role will liaise with a larger operations team under DataOps and work very closely with other teams to manage bulk and regular BAU volumes as and when asked. The role will also require them to support the line management in smooth running of the operation and delivery of task on a day-to-day basis. While this is an Individual Contributor role, Validation Specialist will be responsible for smooth running of the section and delivery of PLA on a daily basis. The individual is expected to work closely with AVP Ops (AVP) with a view of understanding the dynamics and challenges of a Validators role.

Why join us?

Global Validation team is part of DataOps - Account and SSI team and the nature of the work will be diverse and is responsible for authenticating Standard Settlement Instructions any amendments to confirmations email domains, Fax number and clients correspondence address before Static is set up.It is expected that this role will liaise with a larger operations team under DataOps and work very closely with other teams to manage bulk and regular BAU volumes as and when asked. The role will also require them to support the line management in smooth running of the operation and delivery of task on a day-to-day basis. While this is an Individual Contributor role, Validation Specialist will be responsible for smooth running of the section and delivery of PLA on a daily basis. The individual is expected to work closely with AVP Ops (AVP) with a view of understanding the dynamics and challenges of a Validators role.

What You’ll Do

Processing:

• To actively continue processing as part of day-to-day activity and ensure all task assigned are completed with no exception task.
• Ensure to achieve the defined productivity and OOE targets i.e., (95%).
• Also assist team member and line management with volume insights and manage stakeholder expectations where required.

Internal Controls

• Maintain HSBC regulatory and internal control standards, including the timely implementation of audit points and to manage operational risk, including its identification, assessment, mitigation and controls, loss identification and reporting in accordance with the Group's Operational Risk framework.

Management Of Operational Risk

• To continually re-assess the operational risks inherent in the business, taking account of changing economic or market conditions, legal and regulatory requirements, operating procedures, management restructures, and the impact of new technology in conjunction with the donor Group companies.

Compliance

• To abide by the Group Compliance Policy by containing compliance risk in conjunction with the relevant Compliance Department.
• The term compliance embraces all relevant laws, rules and codes with which the business has to apply.

Role

What you will need to succeed in the role:

• Possess good problem solving and decision making skills.
• Graduate preferably Commerce background
• Ability to plan & organize effectively as well as adopt a flexible approach to change.
• Ability to build rapport with and relate to a wider range of people
• Good interpersonal skills and customer service orientation.
• Good Analytical skills.
• Excellent communication skills – Written & Verbal.
• Strong time management skills and ability to work under pressure.
• Good team player.
• Self-driven-needs to have a drive for results. Could be depended on meeting deadlines and commitments.
• Experience in Global Banking and Markets .
• Experience with new on-boarding and on-going maintenance of Global Markets products and Standard.
• Settlement Instructions / Standard Delivery Instruction
• Thorough working knowledge of GMP.
• Ability to work under different time zones (Rotational shift pattern).