Validation Specialist

HSBC; Kampung Malaysia Tambahan; On-site; MYR 60,000 - 90,000; Full time

Job summary

HSBC Malaysia is seeking a Validation Specialist within DataOps to authenticate Standard Settlement Instructions and amendments before Static setup. You will liaise with the larger operations team to manage bulk and BAU volumes, ensuring accuracy and compliance in a fast-paced environment.

The role emphasizes individual contribution with strong collaboration across AVP Ops and related teams, handling day-to-day delivery and risk management while upholding GMP standards and regulatory policies.

Qualifications

• Graduate preferably Commerce background.
• Strong problem solving and decision making abilities.
• Excellent written and verbal communication skills.
• Ability to manage time and work under pressure.
• Strong interpersonal skills and customer service orientation.

Responsibilities

• Process day-to-day tasks with accuracy and achieve productivity targets.
• Assist team and line management with volume insights and manage stakeholders.
• Maintain HSBC regulatory and internal controls in accordance with policy.

Skills

Problem solving

Decision making

Interpersonal skills

Communication skills

Time management

Team player

Analytical skills

Customer service orientation

Rapport building

Organizational planning

Education

Commerce background

Job description

Why join us?

Global Validation team is part of DataOps - Account and SSI team and the nature of the work will be diverse and is responsible for authenticating Standard Settlement Instructions any amendments to confirmations email domains, Fax number and clients correspondence address before Static is set up.It is expected that this role will liaise with a larger operations team under DataOps and work very closely with other teams to manage bulk and regular BAU volumes as and when asked. The role will also require them to support the line management in smooth running of the operation and delivery of task on a day-to-day basis. While this is an Individual Contributor role, Validation Specialist will be responsible for smooth running of the section and delivery of PLA on a daily basis. The individual is expected to work closely with AVP Ops (AVP) with a view of understanding the dynamics and challenges of a Validators role.

Why join us?

Global Validation team is part of DataOps - Account and SSI team and the nature of the work will be diverse and is responsible for authenticating Standard Settlement Instructions any amendments to confirmations email domains, Fax number and clients correspondence address before Static is set up.It is expected that this role will liaise with a larger operations team under DataOps and work very closely with other teams to manage bulk and regular BAU volumes as and when asked. The role will also require them to support the line management in smooth running of the operation and delivery of task on a day-to-day basis. While this is an Individual Contributor role, Validation Specialist will be responsible for smooth running of the section and delivery of PLA on a daily basis. The individual is expected to work closely with AVP Ops (AVP) with a view of understanding the dynamics and challenges of a Validators role.

What You’ll Do

Processing:

• To actively continue processing as part of day-to-day activity and ensure all task assigned are completed with no exception task.
• Ensure to achieve the defined productivity and OOE targets i.e., (95%).
• Also assist team member and line management with volume insights and manage stakeholder expectations where required.

Internal Controls

• Maintain HSBC regulatory and internal control standards, including the timely implementation of audit points and to manage operational risk, including its identification, assessment, mitigation and controls, loss identification and reporting in accordance with the Group's Operational Risk framework.

Management Of Operational Risk

• To continually re-assess the operational risks inherent in the business, taking account of changing economic or market conditions, legal and regulatory requirements, operating procedures, management restructures, and the impact of new technology in conjunction with the donor Group companies.

Compliance

• To abide by the Group Compliance Policy by containing compliance risk in conjunction with the relevant Compliance Department.
• The term compliance embraces all relevant laws, rules and codes with which the business has to apply.

Role

What you will need to succeed in the role:

• Possess good problem solving and decision making skills.
• Graduate preferably Commerce background
• Ability to plan & organize effectively as well as adopt a flexible approach to change.
• Ability to build rapport with and relate to a wider range of people
• Good interpersonal skills and customer service orientation.
• Good Analytical skills.
• Excellent communication skills – Written & Verbal.
• Strong time management skills and ability to work under pressure.
• Good team player.
• Self-driven-needs to have a drive for results. Could be depended on meeting deadlines and commitments.
• Experience in Global Banking and Markets .
• Experience with new on-boarding and on-going maintenance of Global Markets products and Standard.
• Settlement Instructions / Standard Delivery Instruction
• Thorough working knowledge of GMP.
• Ability to work under different time zones (Rotational shift pattern).