UX Copywriter

Seetru Studio Sdn. Bhd.; Malaysia; On-site; MYR 30,000 - 60,000; Full time

Job summary

An innovative firm is seeking a detail-oriented UX Copywriter to craft user-friendly content for mobile and web applications. This role involves writing clear and purposeful copy that enhances user experience while collaborating with a multidisciplinary design team. You'll have the opportunity to shape the brand voice and contribute to a meaningful national product that impacts millions. If you are passionate about language and user experience, this is the perfect chance to make your mark in a dynamic environment.

Qualifications

• 3-5 years experience in UX copywriting for mobile/web applications.
• Strong portfolio showcasing UI text and content guidelines.

Responsibilities

• Write intuitive UX content for mobile and web applications.
• Collaborate with designers and researchers during product development.

Skills

Writing Skills

UX Best Practices

Collaboration

Bilingual Proficiency (English and Bahasa Malaysia)

Tools

Figma

Notion

Confluence

Job description

Role Overview:

We are looking for a thoughtful and detail-driven UX Copywriter who can craft meaningful, user-friendly content for mobile and web applications. This role requires strong proficiency in both English and Bahasa Malaysia. You will help shape the tone, language, and flow of our user interface by writing clear, concise, and purposeful copy that guides users through their journey.

As part of the core design team, you'll collaborate closely with designers, researchers, and stakeholders, contributing not only words but strategic thinking to improve usability and communication. This is an opportunity to shape a brand voice from the ground up while following established CI guidelines.

What You’ll Do:

1. Write intuitive and purposeful UX content for mobile and web applications, including microcopy, labels, tooltips, confirmations, and system messages.
2. Collaborate closely with UI/UX Designers, Visual Designers, and Researchers throughout workshops, user testing, and feedback sessions.
3. Develop a UX Copywriting Playbook covering tone of voice, grammar standards, naming conventions, and message templates for system interactions.
4. Ensure all copy aligns with brand tone, accessibility standards, and corporate identity guidelines.
5. Translate and localize content between English and Bahasa Malaysia to ensure clarity and consistency across languages.
6. Conduct A/B testing of key messages to determine clarity, comprehension, and engagement.
7. Participate in end-to-end product development cycles, from discovery workshops to user testing and design reviews.
8. Create reusable content templates and messaging systems for common UX scenarios (e.g. empty states, error pages, onboarding flows).

What We’re Looking For:

Core Skills:

1. Excellent writing skills in both English and Bahasa Malaysia, with a strong grasp of tone, clarity, and brevity.
2. Proven ability to craft copies for digital interfaces across mobile apps and web platforms.
3. Familiarity with UX best practices and accessibility standards.
4. Comfortable creating and applying language systems including tone of voice, taxonomy, and naming conventions.
5. Experience with collaborative tools such as Figma, Notion, or Confluence.

Experience:

1. 3–5 years of experience writing UX copy for mobile and/or web applications.
2. Experience working on bilingual (English and BM) digital products is strongly preferred.
3. Strong portfolio that includes UI text, content guidelines, and writing samples relevant to UX.

Soft Skills:

1. Thoughtful communicator who enjoys collaboration and constructive feedback.
2. Proactive, organised, and comfortable working in an agile environment.
3. Empathetic thinker with a user-first mindset.
4. Open to iteration and responsive to user research and testing insights.

Bonus Points:

1. Experience creating a UX copywriting framework or playbook from scratch.
2. Background in writing for utility, financial, or government applications.

Why Join Us?

1. Contribute to a meaningful national product used by millions of Malaysians.
2. Work closely with a collaborative, multidisciplinary team that values your voice and perspective.
3. Shape the user experience from the inside out by helping build not just the interface—but the language itself.

Thank you for your application. Only shortlisted candidates will be notified.

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