[URGENT HIRING] Banking Customer Service [LRT | Up to 4K | Fresh Grad/Exp] P15

ACHIEVE Group; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading company in HR outsourcing is urgently hiring for a Banking Customer Service role in Kuala Lumpur. The position entails managing customer interactions professionally, ensuring performance targets, and providing excellent service. The company encourages fresh graduates to apply, offering competitive salaries up to 4000 MYR monthly.

Qualifications

• Diploma or higher required, fresh graduates encouraged.
• Experience in customer service/call centres is an advantage.
• Willingness to work weekends and night shifts.

Responsibilities

• Handle inbound customer calls professionally.
• Meet individual performance targets and ensure compliance.
• Resolve customer queries and recommend suitable solutions.

Skills

Fluency in English

Customer Service

Problem Solving

Communication

Proficiency in Mandarin

Education

Diploma or higher in any field

Job description

[URGENT HIRING] Banking Customer Service [LRT | Up to 4K | Fresh Grad/Exp] P15

Handle inbound customer calls in a professional and timely manner

Meet individual performance targets while ensuring adherence to operational risk controls and compliance standards in all activities.

Take ownership of customer issues, including follow-ups or directing them to the right department.

Understand customer needs and recommend suitable products, services, or solutions.

Provide excellent service by resolving queries on the first call whenever possible.

Job Requirements:

Minimum qualification: Diploma or higher in any field (Bachelor’s, Postgraduate, Professional, or Master’s degree accepted).

Experience in customer service or call centre roles is an added advantage.

Fresh graduates are strongly encouraged to apply.

Willing to work weekends and night shifts.

Must be fluent in English.

Proficiency in Mandarin is an added advantage.

Please indicate the below information in your resume:

Reason(s) for leaving

Availability to commence work

Interested candidates, please submit with your complete CV.

We regret that only shortlisted candidates will be notified.

By submitting any application or resume to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information for the purpose of processing your application.

Unlock job insights

Salary match Number of applicants Skills match

Your application will include the following questions:

Which of the following statements best describes your right to work in Malaysia? What's your expected monthly basic salary? Which of the following types of qualifications do you have? How many years' experience do you have as a Customer Service Role? Which of the following languages are you fluent in? Do you have customer service experience? How would you rate your English language skills? Have you worked in a call centre before?

Human Resources & Recruitment 11-50 employees

Founded in Singapore in 1990, Achieve Group is a multi award-winning organisation and HR outsourcing partner-of-choice for local conglomerates and multinational corporations within the Asia Pacific region.

With offices in Singapore and Malaysia, Achieve Group offers a full suite of Talent Acquisition and HR Consulting solutions for your company's HRM needs. As the experts in talent recruitment and human resource engagement services, we pride ourselves on the timely delivery of these services through our team of dedicated and experienced professionals.

As a progressive organization that firmly believes in the pursuit of excellence, Achieve Group is always constantly evaluating and seeking to improve ourselves to fulfill our mission, because we believe that 'Your SUCCESS is our ACHIEVEment'!

Founded in Singapore in 1990, Achieve Group is a multi award-winning organisation and HR outsourcing partner-of-choice for local conglomerates and multinational corporations within the Asia Pacific region.

With offices in Singapore and Malaysia, Achieve Group offers a full suite of Talent Acquisition and HR Consulting solutions for your company's HRM needs. As the experts in talent recruitment and human resource engagement services, we pride ourselves on the timely delivery of these services through our team of dedicated and experienced professionals.

As a progressive organization that firmly believes in the pursuit of excellence, Achieve Group is always constantly evaluating and seeking to improve ourselves to fulfill our mission, because we believe that 'Your SUCCESS is our ACHIEVEment'!

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