[URGENT!] Bank Customer Service [July/Aug Intake | LRT | 3K-4k | Fresh/Exp] - P5

ACHIEVE Group; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading company in HR outsourcing seeks Bank Customer Service representatives for its Kuala Lumpur office. The role involves answering customer calls, resolving inquiries, and requires a diploma or higher. Fresh graduates are encouraged to apply, making this an excellent opportunity for those looking to start a career in customer service or call centers.

Qualifications

• Potential candidates must have a diploma or higher.
• Experience in Customer Service is advantageous.
• Fresh graduates are encouraged to apply.

Responsibilities

• Answer inbound calls from customers.
• Respond to customer inquiries about products and services.
• Identify and resolve customer problems.

Skills

Customer Service

Problem Solving

Education

Diploma or Bachelor's Degree

Job description

[URGENT!] Bank Customer Service [July/Aug Intake | LRT | 3K-4k | Fresh/Exp] - P5

Responsibilities:

• Answer inbound calls from customers.
• Respond to customer requests and inquiries by answering product and service questions.
• Identify and resolve customers’ problems and complaints by selecting the best solution.

Requirements:

• Candidate must possess at least a Diploma, Bachelor’s Degree, Post Graduate Diploma, Professional Degree, or Master’s Degree in any field.
• Experience in Customer Service/ Call Centre would be an added advantage.
• Fresh Graduates encourage to apply.
• Able to work on WEEKEND and NIGHT SHIFT.

Please indicate the below information in your resume:

• Reason(s) for leaving
• Availability to commence work

We regret that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

Unlock job insights

Salary match Number of applicants Skills match

Your application will include the following questions:

Which of the following statements best describes your right to work in Malaysia? What's your expected monthly basic salary? Which of the following types of qualifications do you have? How many years' experience do you have as a Customer Service Role? Have you worked in a call centre before? Which of the following languages are you fluent in? How would you rate your English language skills?

Human Resources & Recruitment 11-50 employees

Founded in Singapore in 1990, Achieve Group is a multi award-winning organisation and HR outsourcing partner-of-choice for local conglomerates and multinational corporations within the Asia Pacific region.

With offices in Singapore and Malaysia, Achieve Group offers a full suite of Talent Acquisition and HR Consulting solutions for your company's HRM needs. As the experts in talent recruitment and human resource engagement services, we pride ourselves on the timely delivery of these services through our team of dedicated and experienced professionals.

As a progressive organization that firmly believes in the pursuit of excellence, Achieve Group is always constantly evaluating and seeking to improve ourselves to fulfill our mission, because we believe that 'Your SUCCESS is our ACHIEVEment'!

Founded in Singapore in 1990, Achieve Group is a multi award-winning organisation and HR outsourcing partner-of-choice for local conglomerates and multinational corporations within the Asia Pacific region.

With offices in Singapore and Malaysia, Achieve Group offers a full suite of Talent Acquisition and HR Consulting solutions for your company's HRM needs. As the experts in talent recruitment and human resource engagement services, we pride ourselves on the timely delivery of these services through our team of dedicated and experienced professionals.

As a progressive organization that firmly believes in the pursuit of excellence, Achieve Group is always constantly evaluating and seeking to improve ourselves to fulfill our mission, because we believe that 'Your SUCCESS is our ACHIEVEment'!

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