Underwriting Manager

Manulife; Kuala Lumpur; Hybrid; MYR 60,000 - 100,000; Full time

Job summary

An established industry player is seeking an experienced Underwriter to join their dynamic team. This role involves assessing underwriting risks, ensuring compliance with guidelines, and providing expert consultation to partners and clients. The ideal candidate will have over a decade of experience in life insurance underwriting, strong communication skills, and a commitment to delivering exceptional service. With a focus on career development and a values-driven culture, this position offers a unique opportunity to thrive in a supportive and innovative environment while making a significant impact in the financial services sector.

Benefits

Competitive salary and benefits package

Flexible work policies

Professional development opportunities

Strong work-life balance

Qualifications

• 10-12 years of underwriting experience in life insurance.
• Excellent technical skills in risk selection.

Responsibilities

• Ensure applications are underwritten within agreed TAT.
• Provide technical consultation to business partners.

Skills

Underwriting Risk Assessment

Risk Selection

Communication Skills

Problem Solving

Education

University Degree in Science

University Degree in Biomedical Science

University Degree in Nursing

Job description

The opportunity

This position requires experience in underwriting risk assessment and ensures that underwriting policies, procedures, and guidelines comply with the organization’s expectations. The candidate should be resourceful, independent, and a self-starter. They are accountable for the accuracy and timeliness of all related tasks in underwriting and are expected to meet deadlines and deliver expected results. Any errors or delays in processing could impact the company's reputation and service standards.

Responsibilities

• Ensure applications are underwritten up to conferred authority and within the agreed TAT.
• Ensure underwriting decisions comply with the company's underwriting guidelines.
• Act as a backup for other team members when needed.
• Counter-sign applications referred by underwriters.
• Participate in UAT and projects.
• Handle inquiries within the agreed TAT.
• Provide technical consultation or advice to business partners and customers to finalize cases.
• Investigate and resolve complaints related to requests or delays and implement corrective measures.
• Prepare reports and SOPs.
• Perform other administrative duties and responsibilities as assigned by the HOD.

What motivates you?

• You obsess about customers, listen, engage, and act for their benefit.
• You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
• You thrive in teams and enjoy getting things done together.
• You take ownership and build solutions, focusing on what matters.
• You do what is right, work with integrity, and speak up.
• You share your humanity, helping to build a diverse and inclusive work environment for everyone.

What we are looking for

• University degree, preferably in Science, Biomedical Science, or Nursing.
• At least 10-12 years of underwriting experience in life insurance.
• Excellent technical skills in risk selection, with the ability to identify issues and implement resolutions.
• Strong communication skills; able to effectively communicate vision, direction, and performance.
• Ability to work long hours, including public holidays and weekends, as required by business needs.

What can we offer you?

• A competitive salary and benefits package.
• A growth trajectory encouraging you to follow your passions and learn new skills.
• A focus on your career development with us.
• Flexible work policies and a strong work-life balance.
• Opportunities for professional development and leadership.

Our commitment to you

• Values-first culture: We lead with our values every day.
• Boundless opportunity: We create opportunities to learn and grow.
• Continuous innovation: Help redefine the future of financial services.
• Promoting Diversity, Equity, and Inclusion: We foster an inclusive workplace.
• Championing Corporate Citizenship: We aim for positive social and environmental impact.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider. Visit our story to learn more.

Manulife is an Equal Opportunity Employer

We embrace diversity and strive to attract, develop, and retain a diverse workforce. We are committed to fair recruitment, retention, advancement, and compensation practices without discrimination. For reasonable accommodation requests, contact [e-mail].

Working Arrangement

Hybrid