Underwriter - Health Insurance

Cayman First Insurance; George Town; On-site; MYR 100,000 - 150,000; Full time

Job summary

Cayman First Insurance is seeking an Underwriter for their Health Insurance department in Malaysia. The role involves assessing risks, issuing quotes, and managing business processes while enjoying a collaborative environment that supports professional growth. Candidates should have a degree in Mathematics and strong analytical skills.

Benefits

Competitive compensation package

Eligibility for discretionary bonus

Subsidized health insurance for employees and dependents

Preferred home and motor insurance

Great company culture

Work-life balance

Qualifications

• Entry level experience underwriting in group life and health or related area is required.
• Knowledge of underwriting principles and processes.
• Strong analytical and communication skills are essential.

Responsibilities

• Evaluate and analyze data to assess risk and determine pricing for health insurance policies.
• Liaise with brokers and clients to issue quotes and maintain files.
• Manage renewal and new business processes to ensure timely completion.

Skills

Analytical skills

Communication

Problem-solving

Organizational skills

Multi-tasking

Written communication

Verbal communication

Education

Bachelor’s degree in Mathematics or related field

Professional certification in life or health insurance

Tools

Word

Excel

Access

Job description

ABOUT US

‘First’ is more than our name, it’s our nature. Cayman First is an industry-leading Property & Casualty and Health insurer, delivering best-in-class products and services to respond to the changing needs of individuals, households and businesses. Through our carefully selected network of agents and brokers, we provide protection for our customers today and prepare them for a brighter tomorrow. Cayman First maintains an A- (Excellent) financial strength rating from global credit rating agency AM Best.

PURPOSE OF JOB

As an Underwriter for the Health Insurance department, you will evaluate and analyze data to assess risk and determine appropriate pricing for health insurance policies. Review submission materials to issue quote letters and provide underwriting recommendations. Coordinate and manage the renewal and new business processes to ensure timely and accurate completion. You’ll interact with brokers and clients, issue quotes, maintain organized and compliant files in accordance with company standards and regulatory guidelines.

This is a great opportunity for someone with a passion for health insurance underwriting, who would like to work in the insurance industry. Here at Cayman First Insurance, we offer a supportive environment that encourages collaboration fosters professional growth.

JOB RESPONSIBILITIES

• Maintain submission information for new business and renewals. Gather and Screen data required for analysis.
• Request additional information from broker/direct client and follow up on outstanding information.
• Utilize critical thinking and solid judgment to solve problems, make decisions, and resolve complex issues inherent in ensuring the departmental goals are achieved.
• Underwrite non-standard cases and submit SHIC high risk applications to HIC for approval of suggested loadings.
• Process necessary documentation to broker.
• Answer phone calls and respond to emails regarding policy coverage or benefits and provide/request information as needed.
• Prepare correspondence (letters, email, etc.) to customers, brokers and third parties as needed.
• Coordinate renewal process (gather risk documentation and issue renewal letters, follow up on outstanding specs).
• Maintain up-to-date information in underwriting systems and risk files.
• Identify cases that require further medical evidence and submit requests for the same.
• Approve and provide health insurance quotes for individual applications and groups up to approved levels.
• Provide provisional health Insurance quotes for groups based on quote census within authority limit.
• Liaise with other departments to solve queries as necessary.
• Gather and share portability information with other insurers upon request.
• Meet or exceed employee monthly performance objectives.
• Contribute to achieving all departmental KPI’s.
• Perform other duties and responsibilities that may be assigned from time to time.

• Bachelor’s degree in Mathematics or related field desirable.
• Entry level experience underwriting experience in group life and health or related area.
• Professional certification in life or health insurance, through LOMA or HIA desirable.
• Strong analytical, communication, multi-tasking and organizational skills.
• Strong written, verbal and telephone communication skills
• Knowledge of underwriting principles and process
• Understands how to access, utilize and analyze necessary reference materials.
• Knowledge of existing systems
• Knowledge of policy forms and documentation
• Proficiency in Word, Excel & Access

Cayman First offers a competitive compensation package with eligibility for a discretionary bonus, subsidized health insurance for employees and dependents, preferred home and motor insurance, a great company culture and work life balance. Compensation will be commensurate with experience and qualifications.