UI/UX Lead, Manager

Ernst & Young Advisory Services Sdn Bhd; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A global consulting firm in Kuala Lumpur is seeking an experienced Experience Design Lead to oversee user experience design for various projects. The ideal candidate will lead a team, develop innovative solutions, and facilitate product vision through research and analysis. Strong leadership and a minimum of 6 years in the field are required, along with expertise in digital product design. The firm offers a competitive remuneration package and values diversity and inclusion in the workplace.

Benefits

Competitive remuneration package

Flexible working arrangements

Continuous learning opportunities

Qualifications

• Minimum of 6 years of professional experience with a proven track record of successful projects.
• Strong leadership skills and experience in managing design projects.
• Ability to work in a fast-paced, collaborative environment and manage multiple projects simultaneously.

Responsibilities

• Lead a team to create world-class user experience and translate concepts into user flows.
• Facilitate the client’s product vision by researching and analyzing customer data.
• Identify business and design problems, devise elegant solutions.

Skills

Leadership skills

User experience design

Digital product design

Analytical skills

Tools

Adobe Suite

Job description

In a world of dramatic and fast-paced change, the ability to retain existing customers and attract new ones is critical. Through our structured learning and development program, you’ll develop the skills, knowledge and experience to help grow our clients’ businesses. And with a network that stretches across the world, you’ll gain unparalleled insight and experience from different geographies and sectors.

The opportunity

EY is looking for Experience Design Lead to join our Customer team in the execution of clients’ assignments in the areas of:

• Digital Product Design
• Customer Experience Strategy
• User Experience Design
• User Interface Design

Your key responsibilities:

• Lead a team to create world-class user experience and translate concepts into user flows, wireframes, mockups and prototypes that lead to intuitive user experiences.
• Facilitate the client’s product vision by researching, analysing customer data, user-testing experiences, user interviews and market validation.
• Identify business and design problems, devise elegant solutions, and make strategic suggestions related to functions and features.
• Responsible for the effective management and delivery of complex processes, solutions and/or projects, maintaining focus on quality and risk management, while navigating operational and organizational dynamics.
• Enable the implementation of concepts, solutions and systems that have been defined through research, strategy, ideation and innovation in the experience design
• Create engaging user experiences for products and technologies, incorporating visual, content, technical and functional elements that facilitate ease of access, understanding and usage, aligning the needs of users to the priorities and values of the business

To qualify for the role, you must have

• Minimum of 6 years of professional experience with a proven track record of successful projects
• Strong leadership skills and experience in managing design projects
• Ability to work in a fast-paced, collaborative environment and manage multiple projects simultaneously

Ideally, you will also have

• Designed digital products (websites, mobile app and systems) for enterprise, preferably in FMCG/ Telco/ Online Marketplace industry for small to large clients
• Familiarity with various Digital tools, ranging from Adobe Suite to enterprise to open source solutions
• Ability to present your designs and sell your solutions to various stakeholders and clients
• Basic knowledge in digital analytics and make your design decisions based on data
• Basic understanding in Design Thinking and Agile/Scrum methodology

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident leader equipped with strong people management skills and a genuine passion to make things happen in a dynamic organization.

What we offer

EY offers a competitive remuneration package commensurate with your work experience, where you’ll be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements (FWA), where this may be needed, guided by our FWA Policy.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

EY is committed to creating a diverse and inclusive workplace. We are an equal opportunities employer and welcome applications from all qualified candidates.