UI/UX Designer

RecruitFirst; Ampang Jaya Municipal Council; On-site; MYR 100,000 - 150,000; Full time

Job summary

Une entreprise innovante recherche un designer d'expérience utilisateur et d'interface pour optimiser les solutions d'assurance numérique. Le rôle implique la conception d'interfaces intuitives, la mise en œuvre de stratégies de design inclusif et la collaboration avec des équipes inter-fonctionnelles. Les candidats doivent avoir une expérience solide en design d'interaction et UX ainsi qu'une bonne compréhension de l'architecture de l'information.

Qualifications

• 2 ans ou plus d'expérience en Interaction Design ou UX.
• Portfolio démontrant la pensée de design systématique.
• Bonne compréhension de la psychologie utilisateur et de l'architecture de l'information.

Responsibilities

• Conduire des recherches utilisateurs et analyser les insights.
• Concevoir des interfaces intuitives pour diverses plateformes.
• Effectuer des tests d'usabilité sur les solutions numériques.

Skills

Interaction Design (IxD)

User Experience (UX)

Graphic design

Information architecture

User psychology

Communication skills

Creative design thinking

Education

Degree in Design or related field

Tools

Adobe Creative Suite

Job description

Conduct user research and analyze insights to identify pain points and optimize the digital insurance experience.

Apply usability heuristics and organize complex policy or claims information to improve navigation and findability for users.

Design high-fidelity, intuitive, and self-explanatory interfaces for policyholders, agents, and internal users.

Develop responsive interfaces across platforms including web portals, mobile apps, and conversational tools (e.g., chatbots) to support diverse insurance services.

Implement inclusive design strategies to ensure accessibility for all users, including those with different abilities and across demographics.

Conduct usability testing to ensure digital solutions—such as online claims, policy applications, and premium calculators—are effective and user-friendly.

Create scalable designs that account for various insurance use cases (e.g., life, general, health) while maintaining consistency within the design system.

Translate complex insurance workflows into clear user journeys, wireframes (lo-fi), and functional prototypes (hi-fi).

Present design solutions and user flows to underwriting, claims, compliance, and IT teams for alignment and iterative improvement.

Proactively assess and mitigate business and regulatory risks in design decisions, ensuring compliance with insurance regulations (e.g., BNM, PIDM).

Monitor regulatory changes, emerging threats, and digital trends in the insurance sector to better manage risk and inform design strategies.

Identify and escalate potential UX-related risks early, while sharing and promoting best practices in design and risk governance.

Requirements:

2 years or more working experience of Interaction Design ( IxD ) or User Experience (UX) experience, with a strong work portfolio that demonstrates systematic, creative design thinking, and deep understanding of UI design and UX normalities.

Good understanding of information design, information architecture and user psychology.

Proficient in graphic design, motion graphics and digital art.

Experienced in working with a cross-functional team or large-scale software development lifecycle, including waterfall and agile methodologies.

Has excellent verbal and written communication skills.

High level of integrity, takes accountability of work and good attitude over teamwork

Unlock job insights

Salary match Number of applicants Skills match

Your application will include the following questions:

Which of the following statements best describes your right to work in Malaysia? What's your expected monthly basic salary? Which of the following types of qualifications do you have? How many years' experience do you have as a User Experience and Interface Designer? How many years of graphic design experience do you have? Have you worked in a role which requires a sound understanding of the software development lifecycle? Which of the following Adobe products are you experienced with? Which of the following programming languages are you experienced in?

Human Resources & Recruitment 11-50 employees

RecruitFirst is a brand of SGX-listed HRnetGroup Limited. Since it's inception in 2013, RecruitFirst has continuously brought to the table fresh perspectives on recruitment and flexible staffing. With a mission in helping people find better jobs and companies find better people, we understand the needs of the talent acquisition market and pride ourselves in being at the forefront of fulfilling them. Together with our affiliates, we have operations in 15 cities across Asia Pacific - Singapore, Kuala Lumpur, Bangkok, Hong Kong, Shanghai, Beijing, Guangzhou, Taipei, Tokyo, Seoul, Suzhou, Jakarta, Shenzhen, Chengdu and Kaohsiung.

RecruitFirst is a brand of SGX-listed HRnetGroup Limited. Since it's inception in 2013, RecruitFirst has continuously brought to the table fresh perspectives on recruitment and flexible staffing. With a mission in helping people find better jobs and companies find better people, we understand the needs of the talent acquisition market and pride ourselves in being at the forefront of fulfilling them. Together with our affiliates, we have operations in 15 cities across Asia Pacific - Singapore, Kuala Lumpur, Bangkok, Hong Kong, Shanghai, Beijing, Guangzhou, Taipei, Tokyo, Seoul, Suzhou, Jakarta, Shenzhen, Chengdu and Kaohsiung.

Registration No. 201801036980 (1299010-U)

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What can I earn as a User Experience and Interface Designer