Treasury Cash Management Specialist

Novartis; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading company in the pharmaceutical sector is seeking a TCM Payment Specialist to manage treasury processes and support business functions. The role focuses on service delivery, compliance, and process improvement, ideal for candidates with a finance background and experience in multinational environments. Join them to contribute to impactful initiatives in financial services.

Benefits

Diversity and Inclusion commitment

Professional development programs

Qualifications

• 4-6 years of financial experience, especially in Payment execution.
• Fluent in English and ability to work in a multi-national setting.
• Demonstrated ability in managing Financial Services.

Responsibilities

• Manage treasury processes within the FSC and ensure compliance.
• Operational oversight and customer-focused service delivery.
• Support the measurement and delivery of service levels and SLA/KPI targets.

Skills

Compliance And Controls

Continuous Process Improvement

Critical Thinking

Analytical skills

Good engagement and communication

Stakeholder Management

Education

University level degree in Business Administration/ Economics/Finance

Tools

SAP

Job description

Summary

Location : Selangor, Malaysia

The TCM Payment Specialist manages the treasury processes within the FSC, enabling the execution of quality services. This role supports having systems, documentation, compliance and reporting in place and supports continuous improvement projects to provide highly effective and efficient end-to-end processes to the Novartis divisions.

About The Role

Key Responsibilities :

Service Delivery

• Supports transitions and knowledge transfer, monitoring critical deliverables
• Operational oversight to provide services at expected levels with a clear customer focus, including handling the exceptions. Provides functional guidance to the team members. Interacts proactively within FRA and Business Functions to ensure accurate accounting, and financial reporting. Resolve all escalated issues and disputes.
• Collaborates with key stakeholders, including accounting authorities/auditors
• Serves as a Subject Matter Expert for related policies and processes
• Actively initiate and participate in improvements to sustain a highly effective and efficient process, and realize cost reduction opportunities including areas to standardize processes to optimize investments made in global ERP/SAP systems and financial services
• Support the measurement and delivery of service levels and SLA/KPI targets
• Proactively challenge the Status Quo, making fact based recommendations

• Manage day-to-day activities:
• Ensure proper document management for payment activities and fulfill NFCM & audit requirement.
• Support Master Data Maintenance (TCM related) in collaboration with Business and other functions
• Ensure proper accounting of financial transactions and accounting specific questions are well addressed and solved
• Ensure the creation and maintenance of adequate accounting records to meet the requirements of local legislation and Novartis required standards
• Perform payments activities, monitor payment error flag & payment rejection.
• Apply Banking requirement & country regulations, in addition to Novartis standard payment policy & guidelines, ensuring timely payment disbursement
  

Key Performance Indicators

• No unsatisfactory audit rating and timely execution of action plans
• Number of business special processes standardized/Deliver business benefits and productivity improvements as per target
• Customer satisfaction of service delivery and process specific KPIs in accordance with agreed SLAs
• Stable services incl. those of outsourced operations, no control issues
• Successful roll out of standard CORE systems and processes
  
  

Minimum Requirements

• University level degree in Business Administration/ Economics/Finance or related field.
  
  

Work Experience

• 4-6 years of financial experience, with in-depth functional expertise in Payment execution
• Able to communicate fluently in English.
• Demonstrated ability to work effectively in a multi-national, matrix organization
• Previous experience in managing Financial Services
• SAP knowledge
• Experience with in-house banking payments is preferrable
• Experience with manual payment processing and cross border payment regulations is preferrable
  
  

Skills

• Compliance And Controls.
• Continuous Process Improvement.
• Critical Thinking.
• Analytical skills
• Good engagement and communication
• Stakeholder Management
  
  

Languages

• English
  
  

Commitment to Diversity and Inclusion / EEO

Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture

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Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards