Travel Sales Consultant

Jobstreet Malaysia; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A travel consultancy firm in Kuala Lumpur is looking for a Travel Consultant to create unforgettable travel experiences and manage a diverse portfolio of travel services. Your role will involve direct client communications, strategic account management, and the realization of dream vacations. We're seeking a professional who embraces customer service excellence and thrives in dynamic environments. This is more than just a job; it's an opportunity to grow in the exciting world of travel.

Qualifications

• Passion for travel and creating memorable experiences.
• Strong communication skills for client interactions.
• Experience in a customer-centric role, preferably in travel.

Responsibilities

• Act as the primary point of contact for customers across various channels.
• Manage a diverse travel product portfolio.
• Cultivate and maintain relationships with business partners.

Skills

Customer service expertise

Strategic thinking

Problem-solving skills

Communication skills

Job description

Overview

This is a Sales role that represents a dynamic opportunity for a customer-centric professional to deliver superior travel services through comprehensive customer engagement, strategic account management, and meticulous tour planning and closing sales.

Key Responsibilities

• Client Communication Management: Act as the primary point of contact for all customers' inquiries across various channels, B2C, B2B partnerships, social media, WhatsApp, and website communications.
• Manage a diverse travel product portfolio, including cruise, yacht, and land-based offerings.
• Ensure all travel arrangements comply with the client's policies and proactively identify opportunities for cost optimization.
• Drive high conversion rates through systematic follow-up on inquiries.
• Uphold exceptional service standards and response times.

Strategic Account Management

• Partnership Development: Cultivate and maintain strategic relationships with business partners.
• Consistently deliver excellent service through prompt and effective communication.

Additional Responsibilities

• Undertake any other duties and responsibilities as assigned by the supervisor, demonstrating flexibility in supporting departmental objectives and organizational goals.

Embark on an Exciting Journey in Travel Consultancy!

Are you passionate about creating unforgettable travel experiences? Do you thrive on connecting with people and turning their dream vacations into reality? We\'re seeking a dynamic Travel Consultant to join our team and make a real difference in the world of travel!

Imagine yourself:

• Crafting bespoke travel experiences, from luxurious cruises to exotic land tours
• Building lasting relationships with clients and industry partners
• Becoming a trusted advisor in the ever-evolving world of travel
• Honing your skills in a fast-paced, rewarding environment

This isn\'t just a job – it\'s an opportunity to:

• Showcase your customer service expertise
• Flex your strategic thinking and problem-solving muscles
• Grow your career in a booming industry
• Be part of a team that values innovation and excellence

If you\'re ready to turn your passion for travel into a fulfilling career, we want to hear from you! Join us in shaping the future of travel experiences and embark on your own professional adventure.

Don\'t just dream about the perfect job in travel – make it your reality. Apply now and let\'s explore the possibilities together!

Unlock job insights

Salary match • Number of applicants • Skills match

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What\'s your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years\' experience do you have as a Tour Consultant?
• Which of the following languages are you fluent in?
• How much notice are you required to give your current employer?
• How would you rate your English language skills?
• How many years of business development experience do you have?

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