Transaction Capture Analyst 2 - C10 - KUALA LUMPUR

Citigroup Inc.; Kuala Lumpur; Hybrid; MYR 60,000 - 100,000; Full time

Job summary

Citigroup Inc. is seeking an experienced operations professional to support transfer agent and fund accounting functions in Kuala Lumpur.

You will manage investor registrations, FATCA/CRS compliance, tax form validation, and secure statement dispatch while performing daily reconciliations and addressing both internal and external stakeholder inquiries. The role requires 4–5 years in TA-related roles, deep knowledge of fund products and workflows, and flexibility to work in shifting schedules.

Qualifications

• TA experience in fund administration or transfer agency operations.
• Strong understanding of fund accounting principles and reconciliations.
• Familiarity with regulatory requirements and industry standards.

Responsibilities

• Maintain record of the fund register and investors’ registration details.
• Ensure proper completion of account opening forms in line with Citi FATCA and CRS obligations.
• Validate US Tax forms and CRS self-certifications.
• Perform tax form validation and updates in GTAS, Paxus and FATCA engine.
• Verify signatures to confirm authority for orders or requests.
• Issue monthly investor statements and distribute securely by email or secure systems.
• Conduct daily end-of-day reconciliations for orders by type.
• Investigate discrepancies between collections and fund accounts.
• Provide solutions to reduce errors and ensure audit/compliance adherence.
• Back-up coverage for team members during peak periods.
• Perform cash and trade reconciliations and send reports to Fund Managers per SLA.
• Respond to queries from internal stakeholders (Fund Accounting, Middle Office, Cash and Settlements) and external stakeholders (fund managers, auditors).
• Meet reporting deadlines per client requirements.
• Lead and manage the team effectively; drive cost-saving enhancement projects.

Skills

TA experience

Fund accounting

Regulatory knowledge

Process improvement

Team leadership

Education

Bachelor's degree or diploma

Job description

Main Responsibilities

• Maintain record of the fund register and their investors’ registration details
• Ensure proper completion of account opening form, in accordance to Citi FATCA and CRS obligation, ensure US Tax form & CRS self certification are validated.
• Perform tax form validation and update in GTAS, Paxus and FATCA engine.
• Perform signature verification to ensure signer has authority to authorize place any order or request.
• Issue monthly statement to investor and should be distributed in secure manner via email/ Victor Buck System/ fax/ physical mail/TA core system.
• Perform daily day end reconcilement confirming number of order by type received and processed.
• Investigate, identify and escalation any discrepancy between the collection and fund account.
• Provide creative solutions to reduce errors and to ensure adherence to audit and control policies
• Provide back-up coverage for team members and assist team members during high volume periods.
• Perform Cash and trade reconciliation and send out reports to Fund Managers per SLA timelines.
• Respond to queries raised by internal stakeholders such as Fund Accounting, Middle Office, Cash and Settlements
• Respond to queries raised by external stakeholders such fund managers, auditors
• Meet reporting deadlines in accordance with the client’s
• Manage team in an effective way (leader)
• Lead enhancement project for cost saving

Qualifications/Requirement

• At least 4-5 years TA experience.
• Strong knowledge in TA business, products and workflow
• Familiarity with global markets – practices, regulations, industry trends and key industry segments
• Strong technical skills including accounting principles and theories
• Knowledge of operations for various kinds of funds including but not limited to Hedge funds, Mutual funds, REITs and ABS
• Detailed knowledge of business processes and procedures as well as service and systems (including downstream impacts)
• Candidate should be flexible ready to work in different shifts.
• Ability to work in a team-oriented environment.

Education

• Bachelor's degree or diploma in accounting, finance, computer science, Business Admin and/or professional qualification (ACCA, CPA, CA or equivalent)

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Job Family Group: Operations - Transaction Services

Job Family: Transaction Capture Services

Time Type: Full time

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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