Training Specialist

Job Description - Training Specialist (240000AJ)

Job Number:

240000AJ

Discover the GREAT in your career.

As a LIFE company, our customers are at the heart of all that we do. Being one of Asia’s leading insurers for over a century, we have built a long-lasting legacy of trust with our customers over many generations. At the foundation of this trust is Integrity, Initiative, and Involvement – from the way we treat every customer relationship with honesty and transparency, to our proactive approach of delivering the best possible solutions in both life and general insurance.

Integrity, Initiative, and Involvement is what guides us. It is what makes us do the right thing, take the lead, and choose ‘we’ over ‘me’. Our mission is to make life great for our customers because we understand what matters most to them, and we know how to help them protect it.

If you are looking to grow in an exciting career filled with opportunities and potential, we are seeking a professional to join our team as Training Advisor.

The Role:

1. Design, develop and implement relevant training curriculum aligned with Agency Training & Development path.
2. Deliver, execute, and monitor implementation of all training and development initiatives to align with company’s objectives.
3. Conduct post-training follow-ups through coaching sessions for development intervention and activity management of agency managers to achieve their targeted results.
4. Identify training and development needs and continuously enhance training programs in order to meet the training needs of agents.
5. Propose to HOD on the measurement of the results by completing a post-program or project evaluation to determine how well the results are achieved.
6. Monitor implementation of training programs to ensure effective execution.
7. Monitor and measure post-training performance to ensure delivering the desired post-training benefits, identify performance gaps and follow-up with appropriate remedial actions to close the identified gaps.
8. Track and review training contents and continuously upgrade content to ensure materials are up to date and relevant.
9. Participate in training-related events and special projects.
10. Assist with other responsibilities assigned by management from time to time.
11. Take accountability in considering business and regulatory compliance risks and take appropriate steps to mitigate the risks.
12. Maintain awareness of industry trends on regulatory compliance, emerging threats, and technologies in order to understand the risk and better safeguard the company.
13. Highlight any potential concerns/risks and proactively share best risk management practices.
14. Other responsibilities entailed.

The Person:

1. A bachelor’s degree in Business Administration, Insurance, Education or related disciplines.
2. Have at least 3-5 years of working experience in life insurance and/or retail financial services business in the areas of Training, Sales or Marketing.
3. Knowledge and qualification in financial planning is an added advantage, i.e., completed Registered Financial Planner (RFP) module, PCE & CEILI.
4. Good training and presentation skills.
5. Good coaching and mentoring skills.
6. Proficient in written and spoken English and Bahasa Malaysia.
7. Candidate must be able to read, write and converse in Mandarin.
8. Enthusiastic, self-motivated, and passionate about people development.
9. High level of integrity, takes accountability for work, and has a good attitude towards teamwork.
10. Takes initiative to improve the current state of things and is adaptable to embrace new changes.

Entity: Great Eastern Life Malaysia

Employment Type: Permanent