Training Executive

Mynews; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading retail company is seeking a proactive and dynamic Training Executive focused on planning and executing training programs that enhance retail staff performance. The ideal candidate will facilitate training both in-person and virtually, ensuring operational excellence across all outlets while contributing to CSR initiatives.

Qualifications

• Degree holder in relevant fields.
• Ability to work independently in a fast-paced environment.
• Good written and verbal communication skills.

Responsibilities

• Responsible for development and updates of Training Program Materials.
• Conduct soft skills and new projects launch training.
• Plan and monitor the company’s CSR activities.

Skills

Communication

Interpersonal Skills

Organizational Skills

Education

Degree in Education, Public Relation or any related field

Tools

Microsoft Office

Job description

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Job Summary:
We are seeking a proactive and dynamic Training Executive to join our team in the retail industry. The Training Executive will be responsible for planning, coordinating, and executing training programs aimed at enhancing the performance and skills of retail staff. This role plays a key part in ensuring consistent service quality, product knowledge, and operational excellence across all outlets. The ideal candidate should be passionate about employee development and capable of delivering effective training both in-person and virtually.

Job Responsibilities:

Primary

Responsible for development and updates of Training Program Materials and documents for both store operations and non-operations related.

Liaise with relevant departments to ensure information and activities are consistently communicated and updated.

Conduct soft skills and new projects launch training for HQ staff.

Assist Area Trainer to conduct follow ups and On-the-job evaluation for new staff to certify the staff.

Secondary

Plan and monitor the company’s CSR activities to meet the company’s sustainability goals.

Constantly contact and meet up with external parties (eg Schools & NGOs) to execute CSR related activities on monthly basis, and ensuring all activities are recorded and documented.

Drive internal and external communications with relevant parties to ensure smooth execution of the CSR activities.

Requirement

Candidate must possess at least a Degree in Education, Public Relation or any related field.

Highly organised and disciplined to work independently and as part of a team.

Ability to work independently in a fast-paced environment.

Good written and verbal communication skills in English and Bahasa Malaysia.

Proficient in all Microsoft Office applications.

Good communication and interpersonal skills with the ability to interact with all levels.

Possesses own transport and able to travel when needed.

Good to have:

Experience in Operations Training or Soft Skills Training.

Experience in handling CSR activities or events.

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Your application will include the following questions:

Which of the following statements best describes your right to work in Malaysia? What's your expected monthly basic salary? Which of the following types of qualifications do you have? How many years' experience do you have as a Training Executive? Which of the following Microsoft Office products are you experienced with? How many years' experience do you have in the retail industry? Do you possess or have access to your own transportation? Are you willing to travel for this role when required?

Retail & Consumer Products 1,001-5,000 employees

myNEWS Holding Berhad currently has over 400 retail stores in Malaysia. We are the market leader in press and convenience retailing, specializing in convenience items such as tobacco, reload services, beverages, snacks, confectioneries and printed media. Our outlets are located at easily accessible locations in popular shopping malls, hypermarkets, hospitals, office complexes, hotels and transportation hubs.

Since its inception in 1997, we continuously strive to offer quality products and services. We constantly evolve our stores and offerings for an easy and efficient shopping experience. We operate under brands such as myNEWS.com, newsplus, MAGBIT, THE FRONT PAGE, as well as WHSmith, which is operated under our equal joint venture with WHSmith Travel, one of UK’s leading retailers. What’s more, we are also involved in the operation of WHSmith news and book retailing stores in airports throughout Malaysia, and run a food and beverage outlet named Bison Café. In addition, we have food processing centre which producing fresh food products and selling in our outlets.

In view of our rapid growth and aggressive expansion plans, we are looking for energetic, enthusiastic and service oriented individuals to join us.

myNEWS Holding Berhad currently has over 400 retail stores in Malaysia. We are the market leader in press and convenience retailing, specializing in convenience items such as tobacco, reload services, beverages, snacks, confectioneries and printed media. Our outlets are located at easily accessible locations in popular shopping malls, hypermarkets, hospitals, office complexes, hotels and transportation hubs.

Since its inception in 1997, we continuously strive to offer quality products and services. We constantly evolve our stores and offerings for an easy and efficient shopping experience. We operate under brands such as myNEWS.com, newsplus, MAGBIT, THE FRONT PAGE, as well as WHSmith, which is operated under our equal joint venture with WHSmith Travel, one of UK’s leading retailers. What’s more, we are also involved in the operation of WHSmith news and book retailing stores in airports throughout Malaysia, and run a food and beverage outlet named Bison Café. In addition, we have food processing centre which producing fresh food products and selling in our outlets.

In view of our rapid growth and aggressive expansion plans, we are looking for energetic, enthusiastic and service oriented individuals to join us.

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