TRAINING & DEVELOPMENT EXECUTIVE

Central Coldstorage Kuching Sdn. Bhd.; Kuching; On-site; MYR 100,000 - 150,000; Full time

Job summary

A retail company in Kuching is seeking an experienced individual to assess outlets and coach retail staff on skill development. The ideal candidate will have at least 2 years of experience in retail operations or training, a Bachelor's degree, and TTT certification. Proficiency in English, Mandarin, and Bahasa Malaysia is essential. This role requires travel and good communication skills.

Qualifications

• Minimum 2 years working experience in retail operations, training, or coaching roles.
• Possess Train The Trainer (TTT) certification.
• Willing to travel & driving required for the role.

Responsibilities

• Assess outlet with policy and standard operating procedures (SOP).
• Coach on retail skills development.
• Analyze and rectify challenges on retail operation consistency.
• Prepare report on assessment results.

Skills

Interpersonal skills

Communication skills

English proficiency

Mandarin proficiency

Bahasa Malaysia proficiency

Education

Bachelor's Degree in Business Studies/Human Resource/Management

Job description

Responsibilities: To assess outlet with policy and standard operating procedures (SOP); to coach on retail person to support skill development; to capable to interact and communicate clearly; to analyze and rectify challenges on retail operation consistency; and prepare report on assessment result.

• Bachelor's Degree in Business Studies/Human Resource/Management or a related field.
• Minimum 2 years working experience in retail operations, training, or coaching roles. Salary RM3K and above depending on the qualification and experience.
• Possess Train The Trainer (TTT) certification.
• Willing to travel & driving required for the role.
• Strong interpersonal and communication skills.
• Good command of English, Mandarin and Bahasa Malaysia.