Training cum Hiring Manager

Brilionjaya; Kepong; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading company in the F&B industry is seeking a Human Resources Manager to drive recruitment and training initiatives. This role involves developing strategic hiring processes, overseeing onboarding, and facilitating training programs to ensure employees align with the company's growth objectives. Candidates should possess a Bachelor’s degree and relevant experience in the hospitality or retail sectors.

Qualifications

• 2+ years of experience in recruitment and/or employee training, preferably in F&B, hospitality, or retail.
• Strong communication and people management skills.
• Knowledge of labor regulations and training best practices.

Responsibilities

• Develop and execute recruitment strategies for various positions.
• Design and implement training programs for frontline staff and managers.
• Ensure compliance with local labor laws and company policies.

Skills

Communication

People Management

Education

Bachelor’s degree in Human Resources, Business, or related field

Tools

Microsoft Office

HR software systems

Job description

To ensure the company attracts, hires, and develops high-quality talent by managing the full recruitment process and implementing effective training programs that align with business needs and growth strategies.

Key Responsibilities

Recruitment and Hiring

Develop and execute recruitment strategies for various positions, especially store-level and operational roles.

Source and screen candidates through job portals, career fairs, referrals, and social media.

Conduct interviews and coordinate interview schedules with relevant department heads.

Build and maintain a talent pipeline for expansion plans (e.g., new outlets).

Oversee onboarding processes for new hires to ensure smooth integration into the company.

Training and Development

Design, implement, and continuously improve training programs for frontline staff, baristas, store managers, and support teams.

Conduct needs assessments and identify skill gaps in coordination with store operations.

Deliver onboarding and orientation training for all new hires.

Organise soft skills, customer service, and leadership training workshops.

Develop and manage SOP training documentation.

Monitor training effectiveness and employee performance post-training.

Work with department heads to set KPIs and track employee development.

Maintain training records and regularly report on hiring and training metrics.

Compliance and Brand Standards

Ensure all recruitment and training practices comply with local labor laws and company policies.

Promote company culture, values, and service standards through training.

Support internal audits related to staffing and training documentation.

Key Requirements

Bachelor’s degree in Human Resources, Business, or related field.

2+ years of experience in recruitment and/or employee training, preferably in F&B, hospitality, or retail.

Strong communication and people management skills.

Proficiency in Microsoft Office and HR software systems.

Knowledge of labor regulations and training best practices.

F&B experiences will be a plus point .

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Your application will include the following questions:

Which of the following statements best describes your right to work in Malaysia? Which of the following types of qualifications do you have? How many years' experience do you have as a Hire Manager? Which of the following languages are you fluent in?

Hospitality & Tourism 51-100 employees

Brilionjaya operates multiple F&B brands, connecting people through exceptional experiences. Kösa Coffee, launched in 2019, is a modern coffee chain with outlets in Kuala Lumpur, Selangor, Penang and Sarawak.

We serve premium coffee, crafted from the finest whole beans, blending modern Malaysian spirit with distinct Vietnamese flavours. Our menu also features homemade desserts, cakes, pastries, fine teas, and natural fruit smoothies.

“CRAFTING COFFEE,CRAFTING MOMENTS ”

Every cup at Kösa Coffee is crafted to create special moments, bringing people together in a welcoming space. Join us and experience coffee beyond taste—where every sip tells a story.

Brilionjaya operates multiple F&B brands, connecting people through exceptional experiences. Kösa Coffee, launched in 2019, is a modern coffee chain with outlets in Kuala Lumpur, Selangor, Penang and Sarawak.

We serve premium coffee, crafted from the finest whole beans, blending modern Malaysian spirit with distinct Vietnamese flavours. Our menu also features homemade desserts, cakes, pastries, fine teas, and natural fruit smoothies.

“CRAFTING COFFEE,CRAFTING MOMENTS ”

Every cup at Kösa Coffee is crafted to create special moments, bringing people together in a welcoming space. Join us and experience coffee beyond taste—where every sip tells a story.

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