Training Center Coordinator & Sales Support (Penang-Based)

Timmins Training Consulting Sdn. Bhd.; Bayan Lepas; Hybrid; MYR 100,000 - 150,000; Full time

Job summary

Timmins Training Consulting is seeking a Training Center Coordinator & Sales Support Executive in Penang. This hybrid role is essential for managing training operations and assisting in promotional activities. You will interact with trainers, participants, and potential clients, ensuring efficient center management and effective sales outreach. Ideal candidates should have relevant experience, strong organizational skills, and a proactive approach to support both training and administrative tasks.

Qualifications

• Fluent in English and Malay required.
• 3 years experience in admin, event support, or sales preferred.
• Strong organizational abilities and a hands-on attitude.

Responsibilities

• Manage daily operations of the training center.
• Support sales and marketing activities during non-training days.
• Assist with documentation and logistical needs.

Skills

Organizational skills

Multitasking

Customer service

Communication

Proactive attitude

Education

Diploma or Bachelor's degree (preferably)

Tools

Google One

CRM platforms

Job description

Training Center Coordinator & Sales Support (Penang-Based)

We are hiring a dedicated Training Center Coordinator & Sales Support Executive to manage our Penang training center. This is a hybrid role combining training operations, logistics management, and sales support activities during non-training days.

You will be the main point of contact during training days and support the sales and marketing team during off-training periods. This role is ideal for someone hands-on, organized, and eager to learn.

Key Responsibilities:

Training Operations & Center Management

Manage day-to-day operations of the Penang training center

Prepare and maintain training room setups (AV, internet, materials, projector, etc.)

Coordinate venue readiness including catering, cleanliness, and equipment

Greet and assist trainers and participants before and during sessions

Handle documentation: attendance, assessments, feedback forms, and training proof (photos/records)

Support logistical needs by running errands and coordinating training-related resources

Address minor technical/AV issues or escalate when needed

Sales & Client Support (Non-training days)

Work with the digital marketing team to prepare outreach materials, email lists, and brochures

Contact potential clients via WhatsApp, email, or phone to promote public training programs

Assist in registering participants and maintaining accurate client records

Support light admin or outreach activities related to public class promotion

Administrative Support

Prepare printed materials and participant kits

Assist with email campaigns and cold calling when required

Perform data entry and update CRM or contact tracking systems

Who We’re Looking For:

Based in Penang (or willing to relocate)

Fluent in English and Malay

Min. 3 years of experience in admin, event support, or sales is preferred

Strong organizational and multitasking abilities

Hands-on attitude, punctual, and proactive

Warm, professional, and easy-going personality

Ability to handle customer concerns effectively

Willing to learn and use tools such as Google One, CRM platforms, or simple design tools

Comfortable working both independently and collaboratively

Working Hours:

Monday to Friday: 9 AM – 6 PM

Some flexibility required on training days (early setup or extended hours)

Unlock job insights

Salary match Number of applicants Skills match

Your application will include the following questions:

Which of the following statements best describes your right to work in Malaysia? What's your expected monthly basic salary? Which of the following types of qualifications do you have? How many years' experience do you have as a Centre Coordinator? Which of the following languages are you fluent in? Are you willing to undergo a pre-employment background check? How much notice are you required to give your current employer? Which of the following Microsoft Office products are you experienced with?

Timmins Training Consulting specializes in niche technology training for the IT industry. With expert instructors and a focus on hands-on learning, they equip professionals with the skills needed to excel in areas like artificial intelligence, blockchain, cybersecurity, and more. Stay ahead of the curve with Timmins Training Consulting.

Timmins Training Consulting specializes in niche technology training for the IT industry. With expert instructors and a focus on hands-on learning, they equip professionals with the skills needed to excel in areas like artificial intelligence, blockchain, cybersecurity, and more. Stay ahead of the curve with Timmins Training Consulting.

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