Training & Business Development Manager

City University Malaysia; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading university in Malaysia is seeking a Training & Development Manager to plan, develop, and implement effective training programs that align with academic and business objectives. This role involves overseeing MQA-accredited training, developing corporate training programs, and managing staff development initiatives, ensuring that all activities enhance quality and meet strategic goals.

Qualifications

• 5–7 years of relevant experience in training and development.
• Proven track record in managing outsource training programs.
• Experience in MQA-accredited training programs preferred.

Responsibilities

• Oversee planning and delivery of MQA-related staff training.
• Design and implement soft skills and administrative development programs.
• Develop training programs for corporate clients and partners.

Skills

Interpersonal skills

Communication skills

Business acumen

Education

Bachelor’s Degree in Education, Human Resources, Business Administration or related field

Job description

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The Training & Development Manager is responsible for planning, developing, and implementing effective training programs aligned with the university’s academic and business objectives. This includes managing MQA- training, non-MQA internal development programs, and external training services for business development and revenue generation.

Key Responsibilities:

1. MQA-Accredited Training Programs
   • Oversee planning, delivery, and evaluation of MQA-related staff and academic development training.
   • Ensure training modules align with MQA standards and contribute to quality enhancement.
   • Collaborate with academic departments to identify gaps and compliance requirements.
   • Manage documentation and reporting for MQA audit readiness.
2. Non-MQA Internal Training
   • Design and implement soft skills, leadership, and administrative development programs for academic and non-academic staff.
   • Coordinate onboarding and continuous development training tailored to staff needs.
   • Utilize feedback and performance evaluations to refine training effectiveness.
   • Work closely with department heads to identify key competencies for professional growth.
3. External Training for Business Development
   • Develop and deliver training programs for corporate clients, government agencies, and external partners.
   • Identify market demands and design customized workshops, short courses, and certifications.
   • Act as Business Development to promote training services as a revenue-generating unit.
   • Build strategic partnerships with industry players for collaborative training ventures.

Qualifications & Experience:

• Bachelor’s Degree or higher in Education, Human Resources, Business Administration, or related field.
• Minimum 5–7 years of relevant experience in training and development, preferably within the higher education or corporate training sector.
• Proven track record in training business development, including managing outsource training programs and securing external training contracts or partnerships.
• Experience in managing MQA-accredited and non-MQA training programs is an added advantage.
• Strong background in learning and development strategy, curriculum design, and training effectiveness evaluation.
• Excellent interpersonal and communication skills to work with internal stakeholders and external clients.
• Strong business acumen with the ability to identify new training opportunities and convert leads into business.
• Leadership capability to manage training teams and coordinate multiple projects.
• Familiarity with government funding schemes, HRD Corp claims, and training grant applications.

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Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as a Training Manager?
• How many years' experience do you have in a training & development role?

City University Malaysia is the gateway to a bright future for individuals who wish to acquire knowledge and unleash their potential to excel in the field of Science and Technology. We are making significant contributions to the development on our knowledge capital towards a sustainable future of the nation and the region. We are committed to be one of the leading centers of excellence in higher education and to be internationally recognized.

What can I earn as a Business Development Manager