Training Academy Manager (Recruitment Firm)

Persolkelly; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading recruitment firm seeks a Training Academy Manager to develop and implement training programs for new hires, ensuring they meet set KPIs. Candidates should possess extensive knowledge of recruitment, strong analytical and presentation skills, and at least 5 years of experience in the industry. This role will support the business's sales operations and contribute to continuous improvement as well as training effectiveness.

Qualifications

• Minimum 5 years of experience in the recruitment industry or relevant exposure in a fast-paced environment.
• Highly analytical with strong problem-solving skills.
• Excellent presentation and communication skills.

Responsibilities

• Develop and execute training programs and schedules.
• Monitor training KPI and evaluate effectiveness.
• Support sales operations and drive new hires to achieve KPIs.

Skills

Recruitment Industry Knowledge

Analytical Skills

Presentation Skills

Communication Skills

Problem-Solving Skills

Education

Degree or Diploma in any discipline

Job description

Training Academy Manager (Recruitment Firm)

The Training Academy Manager will be responsible in building a learning environment which fits with the corporate strategy, values and business targets. The incumbent will lead the Training Academy with the main goal of ensuring every new hire is well-equipped with a strong foundation in recruitment techniques and driving new hires to achieve set KPIs consistently to achieve success. This position will also provide support to the business’s sales operations matter.

Key Responsibilities:

Training

Develop and perform regular reviews to identify performance gaps and recommend new curriculum development to ensure continual improvement of the curriculum.

Planning of the training schedules and executing the delivery of the training programs through classroom trainings and OJT

Ensure training programs comply with company/industry requirements

Design and seek improvement on competency assessment tools for new hires

Conducting of regular assessments to identify weaknesses so as to provide feedbacks and supplementary trainings to new hires

Monitor and measure training KPI (Key Performance Indicators)

Evaluate the overall effectiveness of training interventions for Training Academy

Maintain professional and technical knowledge as well as keep abreast on changes to employment regulations

Develop and deliver ad-hoc training programs to support business objectives

Operations

Driving new hires to achieve set KPIs

Build and strengthen rapport with stakeholders and provide updates on the progress of the new hires

Conducting of weekly and monthly sales meetings

Consolidate, generate and review the performance report of the new hires

Provide support to the further development of the AT System.

Other ad hoc duties as assigned

Qualification:

Degree or Diploma in any discipline

Minimum 5 years of experience in the recruitment industry or any relevant exposure in fast-paced environment like corporate sales, project management or L&D etc.

Key competencies and personal attributes (knowledge and soft skill requirements):

Sound knowledge of the recruitment industry including trends, key players and competitors

Possess a high degree of diplomacy and tact in managing issues and difficult situations.

Highly analytical with strong problem-solving skills and an eye for detail

Excellent presentation skills and experience in conducting stand up training with knowledge of various training methodologies

Excellent people and communication skills

Able to prioritize and proactively act upon important issues whilst keeping communication channels open to Management

Exhibit strong writing skills, excellent attention to detail

Unlock job insights

Salary match Number of applicants Skills match

Your application will include the following questions:

Which of the following statements best describes your right to work in Malaysia? What's your expected monthly basic salary? Which of the following types of qualifications do you have? How many years' experience do you have as a Training Academy Manager?

Human Resources & Recruitment 101-1,000 employees

PERSOLKELLY is one of the largest recruitment companies in Asia Pacific providing comprehensive end-to-end workforce solutions to clients. Headquartered in Singapore, the company was established in 2016 and is a joint venture between Kelly Services, Inc. and affiliates of PERSOL HOLDINGS Co. Ltd. Today, PERSOLKELLY operates more than 45 offices across 13 markets including Australia, China, Hong Kong, India, Indonesia, Korea, Malaysia, New Zealand, Philippines, Singapore, Taiwan, Thailand, and Vietnam. For more information, please visit www.persolkelly.com

PERSOLKELLY is one of the largest recruitment companies in Asia Pacific providing comprehensive end-to-end workforce solutions to clients. Headquartered in Singapore, the company was established in 2016 and is a joint venture between Kelly Services, Inc. and affiliates of PERSOL HOLDINGS Co. Ltd. Today, PERSOLKELLY operates more than 45 offices across 13 markets including Australia, China, Hong Kong, India, Indonesia, Korea, Malaysia, New Zealand, Philippines, Singapore, Taiwan, Thailand, and Vietnam. For more information, please visit www.persolkelly.com

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