About us
Masimo is a global leader in innovative non-invasive monitoring technologies. We are committed to improving patient outcomes and reducing costs of care across the globe. Our dedication to excellence and innovation has established us as a trusted partner in healthcare facilities worldwide. We pride ourselves on fostering a collaborative workplace culture where employees can make a meaningful impact on the healthcare industry.
About the role
We are seeking a Trade Compliance Officer to join our team at our Pasir Gudang Johor facility. This is a full-time position that plays a vital role in ensuring our import and export operations meet all regulatory and compliance requirements. As Trade Compliance Officer, you will be responsible for managing our trade documentation, ensuring adherence to customs regulations, and maintaining compliance with international trade laws. This position is essential to the smooth operation of our supply chain and protects Masimo's reputation as a responsible global business partner.
Key responsibilities
- Prepare, review and submit accurate import and export documentation, including bills of lading, commercial invoices, certificates of origin and customs declarations
- Ensure all shipments comply with relevant customs regulations, tariff classifications and trade laws in Malaysia and destination countries
- Liaise with customs authorities, freight forwarders and logistics partners to facilitate smooth clearance of goods
- Monitor changes in trade regulations, tariffs and import/export requirements, and communicate updates to relevant departments
- Maintain detailed records of all import and export transactions for audit and compliance purposes
- Classify products according to the Harmonized System (HS) codes and ensure correct tariff assessments
- Investigate and resolve customs issues, discrepancies or delays in shipment clearance
- Coordinate with procurement, logistics and finance teams to ensure timely and compliant movement of goods
- Prepare reports on trade compliance metrics and provide recommendations for process improvements
- Support internal and external audits related to import/export operations and trade compliance
What we're looking for
- Diploma or Bachelor's degree in Customs and Excise, Logistics, International Trade, Business Administration or related field
- 3+ years of experience in import/export operations, customs clearance or trade compliance
- Strong knowledge of Malaysian customs regulations, ASEAN trade agreements and international trade procedures
- Proficiency in Harmonized System (HS) coding and tariff classification
- Experience with customs documentation and compliance systems
- Excellent attention to detail and strong organisational skills
- Proficiency in Microsoft Office applications and data management
- Strong written and verbal communication skills in English; Bahasa Malaysia is advantageous
- Ability to work independently and meet tight deadlines
- Familiarity with medical device or pharmaceutical import/export regulations is preferred
- Knowledge of international logistics and supply chain management is beneficial
What we offer
- We offer a competitive salary package commensurate with experience and qualifications.
- Our benefits include access to professional development and training opportunities to enhance your skills and advance your career.
- We foster a collaborative and inclusive workplace culture where your contributions are valued and recognised.
- We provide a supportive work environment with clear career progression pathways.
- Additionally, we offer standard employee benefits including health insurance coverage and a range of workplace support initiatives.
- We encourage applications from all qualified candidates and welcome discussions about flexible working arrangements if required.