Tour Operation Executive

Mega; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading company in travel coordination is seeking a motivated individual to assist in group travel arrangements. The role will involve preparing itineraries, liaising with suppliers, and providing excellent client service. Ideal for fresh graduates or those with up to 2 years of experience, looking to develop in the travel and events industry.

Benefits

KWSP

SOCSO

Medical claim included

Annual and medical leave as per Labour Law

Qualifications

• Fresh graduates or up to 2 years of relevant experience encouraged.
• Good command of English; Mandarin or other languages an advantage.
• Willingness to travel and work irregular hours.

Responsibilities

• Coordinate group travel arrangements and prepare travel documentation.
• Communicate with suppliers to confirm bookings and details.
• Provide on-site support during events and trips.

Skills

Communication

Detail-oriented

Organization

Teamwork

Positive attitude

Education

Relevant experience (up to 2 years) or fresh graduates

Tools

Microsoft Office

Job description

Job Responsibility

Assist in coordinating group travel arrangements (e.g. flights, accommodations, transfers, activities).

Support the preparation of itineraries, quotations, cost sheets, rooming lists, and other travel documentation.

Communicate with suppliers, hotels, and ground partners to confirm bookings and trip details.

Help prepare proposals and client presentations for upcoming trips and events.

Assist with client servicing before, during, and after trips, ensuring smooth operations.

Be part of the on-site support team during events and trips (may involve early mornings, evenings, or weekends).

Provide post-trip support, including feedback gathering and reporting.

Job Requirements

Fresh graduates or candidates with up to 2 years of relevant experience are encouraged to apply.

Strong interest in group travel planning, event logistics, and corporate travel programs.

Good written and spoken English. Ability to communicate in Mandarin or other languages is an added advantage.

Detail-oriented, organized, and able to work under pressure.

Willingness to work irregular hours, including early mornings, evenings, weekends, and public holidays during travel periods or events.

Willing to travel domestically or internationally for on-site support.

Proficient in Microsoft Office (Excel, Word, PowerPoint).

A team player with a positive attitude, eager to learn and grow.

Job Benefits

• KWSP
• SOCSO
• Medical claim included
• Annual and medical leave shall be in accordance with the prevailing Labour Law