Tour Coordinator: Create Seamless Travel Experiences

Super Tours & Travel Service Sdn Bhd; Seberang Perai; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading travel agency in Penang is seeking an enthusiastic Tour Coordinator. You will coordinate tour experiences and handle customer enquiries. Ideal candidates should possess excellent communication skills and be knowledgeable about popular destinations. Fresh graduates are welcome to apply. The company values customer service and offers competitive remuneration along with professional growth opportunities. Join us to contribute to unforgettable travel experiences.

Benefits

Competitive remuneration

Comprehensive benefits

Professional development opportunities

Qualifications

• Fresh graduates welcome; experience in tour coordination or travel consultancy preferred.
• Excellent communication and interpersonal skills essential.
• Strong organizational and problem-solving abilities required.
• Knowledge about tourist destinations and trends is important.
• Fluency in Mandarin, English, and Bahasa Malaysia is crucial.

Responsibilities

• Organise and coordinate seamless tour experiences.
• Handle customer enquiries through various channels.
• Provide up-to-date travel information to customers.
• Follow up on customer inquiries and resolve complaints.
• Adhere to Standard Operating Procedures.

Skills

Communication skills

Interpersonal skills

Organizational skills

Problem-solving skills

Knowledge of tourist destinations

Customer service orientation

Fluency in Mandarin

Fluency in English

Fluency in Bahasa Malaysia

Education

Fresh graduates or working experience in tour coordination

Job description

A leading travel agency in Penang is seeking an enthusiastic Tour Coordinator. You will coordinate tour experiences and handle customer enquiries. Ideal candidates should possess excellent communication skills and be knowledgeable about popular destinations. Fresh graduates are welcome to apply. The company values customer service and offers competitive remuneration along with professional growth opportunities. Join us to contribute to unforgettable travel experiences.