Tolling and Quality Specialist

Veolia Environnement SA; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

Veolia seeks a Quality Manager to lead the product quality program across incoming, in-process, and finished goods. You will drive investigations, CAPA, and supplier collaborations to ensure consistent quality and compliance with ISO standards.

The role requires strong problem-solving and communication skills, with experience in SAP and cross-functional teams. This is an on-site position in Malaysia, focusing on water-related processes and tolling quality initiatives.

Qualifications

• Bachelor's degree in chemistry or chemical engineering or equivalent.
• Strong knowledge of quality tools and SAP.
• Familiar with ISO 9001 and audit experience.
• Excellent written and verbal communication skills.

Responsibilities

• Oversee quality inspection and product release programs for materials and finished goods.
• Investigate quality issues and drive corrective and preventive actions.
• Collaborate with SQE and procurement to ensure supplier quality.
• Ensure compliance with customer requirements and audits.
• Lead tolling quality management and cross-functional improvement projects.

Skills

Quality management

Audit skills

Problem-solving

Communication

Education

Bachelor's degree in chemistry or chemical engineering

Tools

SAP

Job description

We design, supply and operate a range of water systems, from Oil & Gas applications to municipal water, to microelectronics ultrapure water and heavy industrial wastewater treatment. Our portfolio of technologies includes solids-contact clarification, membrane & media filtration, electrolysis, digestion, evaporation, ozone/UV disinfection and more. Our portfolio also includes chemicals & monitoring solutions, start-up & operation, membrane & ion exchange products, and custom engineered equipment.

Job Description

Collaborate with the business department to drive the achievement of local quality objectives and devise strategies to attain these goals.

Product Quality

• Manages and maintains the Company’s quality inspection and product release programs for incoming, in-process materials and finished goods.
• Review of quality control data, data entry of quality control data, and monitor the release of batches in SAP lifecycle extension of batches in inventory. Give support and decision making if any typical issue happens.
• Investigating quality issues, supporting and coaching related responsible parties in developing and implementing corrective and preventive actions.
• Implement the process for final determinations or dispositions related to non-conforming materials.
• Implement monitoring and measurement processes for equipment/tool performance, product quality, and make sure all of them can be exactly followed by cross function team.
• Raw materials supplier management, collaborate with SQE and Procurement team on supplier audit to make sure suppliers exactly obey our requirements to provide stable quality materials to Veolia.
• Ensure that all necessary systems and procedures are in place to satisfy all customer requirements and audits.
• Manage all customer requirements to ensure they are met by collaborating with commercial and other cross function teams.
• Reviews and actions implemented to relevant product and service specifications to ensure alignment with corporate and business requirements, and exactly followed.
• Participate in the processes for new materials and product introductions within the relevant business streams. Responsible for the new specification setup and lab trial management if necessary for quality assurance.
• Implement identification of improvement opportunities for inspection and test methods.
• Active participation in Product Quality and cross-functional improvement projects to optimize manufacturing network or cost saving.
• Update quality documentation and communicate to carry forward lessons learned from quality concerns.
• Responsible for overall T&P quality for Water Tech in SEA & Oceania.

Tolling management

• Monitor indicators related to ensuring Tollers conform to production or processing standards.
• Daily managing Toller’s process, quality and working together to solve the problem, driving continuous improvement.
• Investigation and resolution of product quality issues reported from the field & production quality issues at Tollers and the products already delivered from Tollers.
• Prepare reports to communicate results of quality inspection activities and keep record in Tolling audit tools.
• Analyze audit outcomes and carry out appropriate corrective procedures.
• Maintaining all data in internal system as required.
• Frequency quality meeting to manage the quality performance of Tollers, through product data communication and site audits as required, in conjunction with Procurement and Supply Chain.
• Ensures audits at Tollers are completed according to schedule.
• Ensures tolling strategy and activities are aligned with our standards.
• Participates in strategic projects and give support, major technical support on Toller’s process optimization by working with global team and technical center.
• Monitoring and safeguarding that the toll producer follows the work and HSE processes stipulated in the tolling contract incl. transport documentation and labelling etc.
• Interpret and comply with quality assurance standards.
• Liaise with internal and external laboratories as required to resolve product quality issues.
• Ensures that Intellectual Property issues related to Tollers are handled according to Veolia policy.

Key accountabilities

• Entire lifecycle of product quality management and standardization.
• Tolling management, including new product introduction support, routine tolling quality management and audit to support toller to get continuous improvement.

Qualifications

• Bachelor’s degree in chemistry or chemical engineering
• At least 3 years of experience in Quality management and 2+ years that being in Chemicals manufacturing on chemistry, organic chemistry or polymer chemistry
• Strong chemical knowledge and background is necessary
• Knowledge of quality tools and SAP
• Familiar with ISO 9001 requirements and have audit experience
• Experience of dealing with customers and suppliers
• Strong communications skills – oral and written
• Strong problem-solving skills
• Ability to communicate comfortably and effectively between cultures
• Audit skills or the ability to rapidly acquire skills as a quick learner

Qualifications Desired

• Prior working experience in water treatment preferred
• Six Sigma/Lean Manufacturing similar skills
• Have knowledge of ISO 45001& ISO14001 will be preferred

Additional Information

We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.