Tiktok E-commerce associate

Pop and pack solutions Sdn Bhd; Petaling Jaya; On-site; MYR 39,000 - 61,000; Full time

Job summary

Pop and pack solutions Sdn Bhd in Petaling Jaya, Selangor, is seeking a TikTok E-commerce Associate to manage our TikTok Shop and campaigns. You will coordinate creators, handle listings, and track performance for growth across channels.

You will collaborate with founders and the Digital & Search Marketing team to optimize campaigns, pricing, and stock fulfilment while learning how a consumer brand builds a channel from the ground up.

Qualifications

• 1 to 2 years in e-commerce with hands-on TikTok Shop experience; fresh grads with internships welcome.
• Comfortable with numbers in Excel or Google Sheets and aware of how fees/discounts affect margins.
• Organised and detail oriented, able to manage multiple tasks simultaneously.
• Know TikTok culture and what makes creator content and lives work.
• Fluent in English and Bahasa Malaysia; Mandarin is a plus.
• Nice to have: health, wellness, beauty, or FMCG experience; familiarity with TikTok Seller Center, GMV Max, or TikTok Shop ads.

Responsibilities

• Execute monthly campaigns such as mega sales, payday, flash deals, and vouchers, from setup to post-campaign review.
• Keep the store healthy daily: listing quality, stock accuracy, order processing, seller score, and customer response times.
• Support live sessions with product setup, pinned offers, scheduling, and on-stream coordination.
• Coordinate affiliate and creator partners: sample sends, content tracking, and commission follow-ups.
• Track the fee stack and flag SKUs where margins are slipping.
• Pull weekly performance data and summarize what moved and why.
• Keep pricing and promotions consistent with other channels.
• Handle day-to-day communication with TikTok account managers, including campaign registrations and platform updates.
• Work with marketing on content and with operations on stock and fulfilment.

Skills

TikTok Shop experience

E-commerce

Data analysis

Organised

English & Bahasa Malaysia

Mandarin (plus)

Tools

Excel

Google Sheets

TikTok Seller Center

GMV Max

TikTok Shop Ads

Job description

About the role

We are seeking a dynamic and creative TikTok E-commerce Associate to join our Digital & Search Marketing team, based in Petaling Jaya, Selangor. You'll run the day-to-day of ORO's TikTok Shop, from listings and campaigns to creators and reporting. You'll work closely with the founders and learn how a consumer brand grows a channel from the ground up.

Key responsibilities

Execute monthly campaigns such as mega sales, payday, flash deals, and vouchers, from setup to post-campaign review

Keep the store healthy daily: listing quality, stock accuracy, order processing, seller score, and customer response times

Support live sessions with product setup, pinned offers, scheduling, and on-stream coordination

Coordinate affiliate and creator partners: sample sends, content tracking, and commission follow-ups

Track the fee stack (commission, affiliate, cashback, ads, shipping) and flag SKUs where margins are slipping

Pull weekly performance data and summarise what moved and why

Keep pricing and promotions consistent with our other channels

Handle day-to-day communication with TikTok account managers, including campaign registrations and platform updates

Work with marketing on content and with operations on stock and fulfilment

What we're looking for

1 to 2 years in e-commerce, with hands-on TikTok Shop experience (Shopee or Lazada is a plus). Fresh grads with a strong e-commerce internship are welcome

Comfortable with numbers in Excel or Google Sheets, and you understand how fees and discounts affect margin

Organised and detail-oriented, able to keep many small things moving at once

You know TikTok culture and what makes creator content and lives work

Fluent in English and Bahasa Malaysia; Mandarin is a plus

Nice to have: experience in health, wellness, beauty, or FMCG

Nice to have: familiarity with TikTok Seller Center, GMV Max, or TikTok Shop ads