[Tencent Cloud 2026 Internship Program] Cloud Reliability Engineering Internship (Shenzhen)

Tencent; Kuala Lumpur; On-site; MYR 20,000 - 40,000; Full time

Benefits offered by this job

Internship allowance

Accommodation allowance

Return flight ticket allowance

Company canteen & gym

Corporate insurance

Festive gifts

Job summary

A leading tech company is offering a Cloud Reliability Engineering Internship program for those graduating in 2026–2027. This is a full-time role where interns will trouble-shoot backend operations in cloud infrastructure and enhance their skills in engineering. Responsibilities include resolving complex issues and improving reliability of cloud services. Ideal candidates should be pursuing a degree in Computer Science or related, with programming knowledge and available for a 3-month internship in China.

Qualifications

• Strong foundation in Linux systems and TCP/IP networking.
• Proficiency in at least one programming or scripting language.
• Familiarity with public cloud platforms is highly advantageous.
• Strong problem-solving and communication skills in English and Mandarin.

Responsibilities

• Troubleshoot and resolve complex issues across compute, storage, and networking.
• Perform in-depth log analysis and system diagnostics.
• Support service reliability by contributing to monitoring and response processes.
• Collaborate with R&D teams to reproduce defects and propose fixes.
• Contribute to internal tooling for enhancing efficiency.
• Draft post-mortem reports and improve support documentation.

Skills

Problem-solving skills

Communication in English

Communication in Chinese Mandarin

Python

Go

Java

Shell

Cloud platforms

Problem-solving

English

Mandarin

Education

Bachelor’s/Master’s in Computer Science, Software Engineering, or related fields

Tools

Linux systems

TCP/IP networking

Public cloud platforms (AWS, Azure, GCP, Tencent Cloud)

Programming or scripting languages (Python, Go, Java, Shell)

Job description

Cloud & Smart Industries Group (CSIG) is responsible for promoting the company's cloud and industry Internet strategy. CSIG explores the interactions between users and industries to create innovative solutions for smart industries via technological advancements such as cloud, AI, and network security. While driving the digitalization of retail, medical, education, transportation and other industries, CSIG helps companies serve users in smarter ways, building a new ecosystem of intelligent industries that connect users and businesses.

What The Role Entails

Position Overview

Tencent Cloud is offering 2026–2027 graduates the opportunity to join our Cloud Reliability Engineering Internship Program. Running from May–Sep 2026, you will gain first-hand experience in backend engineering support for large-scale cloud infrastructure. As the escalation point for critical incidents, you will work alongside senior engineers to troubleshoot complex distributed systems, conduct root cause analysis, and ensure high availability of Tencent Cloud services. This program is ideal for students eager to sharpen their cloud engineering and problem-solving skills while contributing to mission-critical backend operations.

📍 Location: Shenzhen / Beijing / Shanghai (depending on team placement)

✨ Perks: Internship allowance, Accommodation allowance, Return flight ticket allowance, Company canteen & gym, Corporate insurance, Festive gifts, and more!

Responsibilities

• Troubleshoot and resolve complex issues across compute, storage, networking, container, and database services.
• Perform in-depth log analysis, system diagnostics, and root cause investigations for escalated incidents.
• Support service reliability by contributing to monitoring, alerting, and incident response processes.
• Collaborate with R&D teams to reproduce defects, provide technical insights, and propose fixes.
• Contribute to internal tooling (e.g., scripts, automation) to enhance troubleshooting efficiency.
• Draft post-mortem reports and contribute to the continuous improvement of support documentation and knowledge bases.

Requirements:

• Pursuing a Bachelor’s/Master’s in Computer Science, Software Engineering, or related fields.
• Able to commit 3 months full-time internship in China.
• Expected graduation in 2026–2027, with valid student status during the internship.
• Strong foundation in Linux systems, TCP/IP networking, and distributed systems concepts.
• Proficiency in at least one programming or scripting language (Python, Go, Java, Shell).
• Familiarity with public cloud platforms (AWS, Azure, GCP, or Tencent Cloud) is highly advantageous.
• Strong problem-solving skills, with the ability to dive deep into complex technical issues.
• Excellent communication skills in English and Chinese Mandarin, both spoken and written.

Kickstart your career in product management with Tencent Cloud — apply now and be part of shaping the future of cloud technologies!

Equal Employment Opportunity at Tencent

As an equal opportunity employer, we firmly believe that diverse voices fuel our innovation and allow us to better serve our users and the community. We foster an environment where every employee of Tencent feels supported and inspired to achieve individual and common goals.