Temporary Claims Coordinator (6-months)

Allianz; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

Allianz is seeking an organized and detail-oriented Claims Processing Assistant to join their Central Region Claims Hub. The successful candidate will handle claims processing, including communication with clients and obtaining necessary documentation. This role is critical in ensuring smooth operations within the team, fostering a customer-centric approach while adhering to company standards.

Qualifications

• Experience in claims processing and customer service is preferred.
• Strong communication skills are essential.
• Ability to work under pressure and manage multiple tasks.

Responsibilities

• Attend to incoming emails and assign tasks to Claims Examiner.
• Register claims and obtain necessary documents.
• Assist in processing claims payments.

Skills

Claim Processing

Customer Service

Communication

Job description

Department: AGIC - Central Region Claims Hub.

Do you believe the sum of the parts is greater than the whole?

To perform the following activities in assisting for Motorcycle, Windscreen and Non-Motor (excluding liability & bond) claims:

1. Claims Processing & Assessment
2. Claims Services
3. Claims Settlement

You'll be responsible for:

1. To attend to the incoming emails, recording the emails and assign to Claims Examiner or assign Adjusters.

2. Register claims.

3. Obtain necessary claims documents from insured, solicitors, underwriters, agents, brokers, etc.

4. Arrange payment to insured, service providers via Merimen.

5. Attend to claims query from customers, agents, brokers, branches and claims hub.

6. To assist superior in all other matters and given tasks.

Let's care for tomorrow. For challenging business as usual.

Disclaimer:Thank you for your interest in joining our team. Due to the high volume of applications we receive, we are unable to provide individual feedback to every applicant. If you do not hear from us within 14 days of submitting your application, please assume that you have not been selected for this position.

Important:All updates regarding your application status will be communicated via email. Please ensure you frequently check your email for updates and further instructions.

Allianz is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.

Allianz is committed to employment equity and therefore welcomes applications from men and women regardless of race or ethnicity, age, nationality, religion, disability, sexual orientation or philosophy of life. Please advise us if you require any reasonable adjustments to fully participate in the recruitment process or perform the requirements of the role.

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Insurance & Superannuation 1,001-5,000 employees

Allianz began in Germany over 120 years ago in 1889. Today, Allianz is one of the world's leading insurers and financial services providers. Allianz provides its over 78 million customers worldwide a comprehensive range of services in the areas of property and casualty insurance, life and health insurance, and asset management. Allianz Malaysia Berhad (AMB) is part of the Allianz Group. AMB, an investment holding company has two wholly-owned subsidiaries - Allianz Life Insurance Malaysia Berhad (“Allianz Life”) and Allianz General Insurance Company (Malaysia) Berhad (“Allianz General”).

Allianz began in Germany over 120 years ago in 1889. Today, Allianz is one of the world's leading insurers and financial services providers. Allianz provides its over 78 million customers worldwide a comprehensive range of services in the areas of property and casualty insurance, life and health insurance, and asset management. Allianz Malaysia Berhad (AMB) is part of the Allianz Group. AMB, an investment holding company has two wholly-owned subsidiaries - Allianz Life Insurance Malaysia Berhad (“Allianz Life”) and Allianz General Insurance Company (Malaysia) Berhad (“Allianz General”).

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