Telesales Executive

J-Recruit Recruitment Agency; Petaling Jaya; On-site; MYR 27,900 - 44,640; Full time

Job summary

A recruitment agency in Malaysia is seeking a telesales consultant to manage customer consultations and increase sales. Candidates should be at least SPM graduates with 3 months of telesales experience or fresh graduates. The role involves consulting customers, managing information, and achieving KPIs. Sales experience in industries such as beauty, banking, or telecommunications is preferred.

Qualifications

• Minimum SPM graduate with at least 3 months of telesales experience.
• Fresh graduates are welcome.
• Experience in sales/product consulting is a plus.

Responsibilities

• Consult and convince customers to use appropriate products.
• Manage and store customer information on the company system.
• Support existing customers and increase sales through preferential programs.
• Complete assigned KPIs.

Skills

Consultative sales techniques

Customer relationship management

Sales closing strategies

Education

SPM or equivalent

Job description

Responsibilities

• Call to consult and convince customers to use the right product and close the order according to the data the customer has demanded (available data).
• Manage/store customer information on the company system.
• Take care and support existing customers, provide preferential programs for customers to increase sales.
• Complete the assigned KPIs as prescribed.

Job Requirements

• Minimum SPM graduate with at least 3 months of telesales experience (making sales via call out).
• Fresh graduates are most welcome.
• Preference will be given to candidates with sales/product consulting experience from industries such as beauty, banking/finance, telecommunication, insurance, online business.