Telesales Consultant

Jobstreet Malaysia; Selangor; On-site; MYR 150,000 - 200,000; Full time

Job summary

Jobstreet Malaysia is inviting talents to join as a Telesales Consultant, responsible for closing sales virtually with interested customers. No industry expertise required as training will be provided, although self-motivation and strong interpersonal skills are valued. The position offers significant benefits including annual bonuses, medical insurance, and the opportunity for career progression within 1-2 years.

Benefits

Annual Bonus

Transport Allowance / Season Parking Cards

Attendance Bonus

Wellness Benefits

Outpatient Benefits

Career Progression in 1-2 years

Medical Insurance

Public Holidays Entitlement

Employee Referral Incentives

Company and Team Events

Qualifications

• Fluent in English; Mandarin is an advantage for liaison.
• Achieve a minimum of 15% conversion rate and 8 sales per month.
• Experience in B2C sales or domestic helper agencies is a plus.

Responsibilities

• Respond to customer inquiries via calls, social media, and webmail.
• Promote and sell services to prospective customers.
• Achieve monthly sales targets through proactive engagement.

Skills

Self-motivation

Interpersonal skills

Attentiveness

Education

Fresh graduates welcome

Job description

Inviting TALENTS like you to join as Telesales Consultant. You will be mainly responsible for closing sales virtually with customers who have shown interest in our services.

We do not require you to be an industry expert, as we are willing to train and guide you. However, the following traits are appreciated: self-motivation, strong interpersonal skills, and attentiveness.

• Annual Bonus
• Annual Increment
• Transport Allowance / Season Parking Cards
• Attendance Bonus
• Happy Funds - to brighten up your day when you feel down!
• Wellness Benefits - funding for a healthy lifestyle!
• Outpatient Benefits - coverage for you and your dependents!
• Public Holidays Entitlement (All Federal & State Holidays)
• Career Progression in 1-2 years
• Employee Referral Incentives
• Company and Team Events
• Medical Insurance

Job Descriptions:

• Respond to customer inquiries via calls, social media, and webmail.
• Persuasively promote and sell our services to prospective customers.
• Achieve monthly sales targets through proactive follow-up and customer engagement.
• Provide accurate information to address customer queries.
• Assess customer needs and ensure satisfaction.
• Handle customer complaints, offer resolutions, and maintain interaction records.
• Maintain accurate customer data in the company database and communication channels.
• Coordinate with internal teams and overseas counterparts for scheduling and support.
• Follow communication procedures, guidelines, and policies.
• Ensure all work is completed on time and to quality standards.

Job Requirements:

• Fluent in English; Mandarin is an advantage for liaising with Mandarin-speaking clients.
• Achieve at least 15% conversion rate and 8 sales per month.
• Experience in domestic helper agencies or B2C sales is an advantage.
• Willing to work 4 weekdays and 1 weekend per week.
• Willing to attend 2-week training at Johor Bahru; fully WFH after training.
• Fresh graduates are welcome.
• Immediate or short notice availability is preferred.

If you are ready to start your career journey, we look forward to working with you!

Unlock Job Insights

Salary match, number of applicants, skills match

Your application will include questions about your expected salary, work rights in Malaysia, language fluency, sales experience, and more.