Telesales

MHA Consultancy Services Sdn Bhd; Kuala Lumpur; On-site; MYR 32,000 - 42,000; Full time

Job summary

A leading consultancy in Kuala Lumpur is seeking a telesales representative to drive customer engagement and sales. The role involves conducting outbound calls, utilizing social media strategies, and maintaining a results-driven approach to meet monthly targets. With a supportive environment, fresh graduates are welcome as training is provided, and the office is conveniently located near the MRT.

Benefits

High commission with no cap

Work from home after 1-week training

All necessary work tools provided

Office within walking distance from MRT

Qualifications

• 1 year+ experience as a telesales/call center representative required.
• Proficient in English, Mandarin, and Bahasa Malaysia.
• Fresh graduates welcome; training is provided.

Responsibilities

• Conduct outbound calls and welcome newly registered customers.
• Develop strategies to find potential customers through calls and social media.
• Stay informed about industry trends to achieve targets.

Skills

Interpersonal Skills

Active Listening

Sales

Multilingual Proficiency

Adaptability

Results-Driven

Tools

Microsoft PowerPoint

Microsoft Excel

Job description

Job Responsibility

• Conduct outbound calls and use social platforms to personally welcome newly registered customers & use closing techniques to persuade customers to purchase our product.
• Develop and execute strategies to work on finding a potential customer through various channels including call and social media to boost sales.
• Stay informed about industry trends and competition to adjust strategies accordingly to achieve monthly target.
• Seek feedback from customers to have sight on their participation journey, keep record of insights to optimize future acquisition strategies.
• Handling acknowledging rejections and provide alternative approach even in difficult situations.
  
  

Job Requirements

• Sales Experience: Candidates with 1 year+ experience as a telesales/call center (outbound) representative or in a related sales function are required.
• Multilingual Proficiency: Proficient in English, Mandarin, and Bahasa Malaysia with exceptional command in reading, writing, and presenting.
• Basic Microsoft Office products in PowerPoint and Excel.
• Able to work on shifts, weekends, and public holidays.
• Interpersonal Skills: Strong phone contact handling skills and active listening. Great interpersonal skills, with the ability to interact with people at all levels.
• Adaptability and Fast-Paced Environment: Effective team players who like to work in a fast-paced and dynamic environment.
• Results-Driven: Results-driven with a focus on meeting and exceeding monthly acquisition targets.
• Confident, enthusiastic, professional, and pro-active approach.
• Fresh graduates are welcome as training is provided.
  
  

Job Benefits

What We Offer:

• High commission with no cap.
• Work from home after 1-week training.
• All necessary work tools and equipment are provided.
• Office is within walking distance from the MRT.