Technologist, Quality Assurance Engineering

Aitomic Jobs; Kuching; On-site; MYR 180,000 - 300,000; Full time

Job summary

Western Digital is seeking a Senior Quality Manager, Quality Assurance Engineering, to lead QA objectives across the Johor and Sarawak Substrate sites in Malaysia. You will drive the execution of manufacturing quality strategies and oversee key process controls to ensure product quality and regulatory compliance.

As QMR you will support audits, enable continuous improvement, and mentor Quality teams while collaborating with Operations, Engineering, and cross-functional partners to reduce

Qualifications

• Bachelor's degree in a related discipline.
• 8+ years of experience in Quality and/or Process Engineering.
• At least 3 years in a Quality leadership/management role.
• Strong leadership and problem-solving (8D) skills.
• Experience with ISO 9001, ISO 14001, ISO 45001, ISO 22301 and related standards is an advantage.

Responsibilities

• Lead and align site Quality objectives across Johor and Sarawak Substrate sites.
• Drive manufacturing quality strategies and oversee quality-related process controls and approvals.
• Serve as the Quality Management Representative (QMR) ensuring compliance with policies, regulatory requirements, and management systems.
• Support product quality, environmental, safety & health (ESH), and business continuity activities.

Skills

Leadership experience

Quality/Process Engineering

8D problem solving

ISO standards knowledge

Education

Bachelor's degree in Quality, Industrial Engineering, Mechanical Engineering, Materials Engineering, Chemistry, Physics, Science, or related

Job description

Short Summary

Technologist, Quality Assurance Engineering with Western Digital. The Senior Quality Manager, Quality Assurance Engineering, is responsible for leading and aligning Quality Assurance objectives across the Johor and Sarawak Substrate manufacturing sites. This role ensures effective execution of manufacturing quality strategies, drives continuous quality improvement initiatives, and oversees the effectiveness of…

Key Details

• Position / opportunity: Technologist, Quality Assurance Engineering
• Organization: Western Digital
• Country / coverage: Malaysia
• Location: Kuching, Sarawak, Malaysia
• Work arrangement: On-site
• Opportunity type: Jobs
• Sector: Health
• Compensation: Not specified
• Duration: Not specified
• Start date: 2026-09-14
• Application deadline: Not specified

Description

The Senior Quality Manager, Quality Assurance Engineering, is responsible for leading and aligning Quality Assurance objectives across the Johor and Sarawak Substrate manufacturing sites. This role ensures effective execution of manufacturing quality strategies, drives continuous quality improvement initiatives, and oversees the effectiveness of quality-related process controls and approvals. The position also serves as the Quality Management Representative (QMR), ensuring compliance with company policies, regulatory requirements, and applicable management systems. The role supports product quality, environmental, safety & health (ESH), and business continuity activities, while proactively identifying and mitigating functional business risks. Essential Duties and Responsibilities: Lead and manage site Quality organizations across Johor and Sarawak to support Substrate Operations in achieving Quality KPIs. Partner with Operations, Engineering, Media, and cross-functional teams to drive quality improvement, reduce variation, and enhance outgoing product quality while meeting cost objectives. Review and approve quality-related process controls and improvement plans in alignment with company policies. Authorize extensions for Engineering Change Requests (ECR/ECN) when technically and quality justified. Review and reject inadequate 8D reports that do not meet required problem-solving methodology. Review and reject document approvals that do not comply with quality or ISO management system requirements. Exercise authority to stop shipments that do not meet defined quality standards. Ensure effective resource planning, talent development, and training for the Quality teams across both sites. Ensure compliance with applicable legal, regulatory, customer, and corporate quality requirements. Consolidate, summarize, and report Substrate quality performance to Upper Management at defined intervals. Act as a Crisis Management Team (CMT) member to ensure safe, stable, and compliant site operations. Support internal audits, external certifications, and customer (Media or downstream) audits. Perform other duties or projects as assigned by management. REQUIRED: Bachelor's degree in Quality, Industrial Engineering, Mechanical Engineering, Materials Engineering, Chemistry, Physics, Science, or a related discipline. PREFERRED: Minimum of 8 years of experience in Quality and/or Process Engineering, including at least 3 years in a Quality leadership or management role. SKILLS: Strong leadership experience managing Quality or Process Engineering teams in a manufacturing environment. Proven experience in supplier or contract manufacturer quality management and qualification activities. Hands-on expertise in corrective action management and structured problem-solving (8D). Working knowledge or formal training in ISO 9001, ISO 14001, ISO 45001, ISO 22301, RBA standards, SPC, FMEA, Six Sigma, statistical tools, and quality methodologies is an advantage. WD thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution. WD is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at [e-mail] to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying. Notice To Candidates: Please be aware that WD and its subsidiaries will never request payment as a condition for applying for a position or receiving an offer of employment. Should you encounter any such requests, please report it immediately to WD Ethics Helpline or email…

Responsibilities

• The Senior Quality Manager, Quality Assurance Engineering, is responsible for leading and aligning Quality Assurance objectives across the Johor and Sarawak Substrate manufacturing sites.
• This role ensures effective execution of manufacturing quality strategies, drives continuous quality improvement initiatives, and oversees the effectiveness of quality-related process controls and approvals.
• The position also serves as the Quality Management Representative (QMR), ensuring compliance with company policies, regulatory requirements, and applicable management systems.
• The role supports product quality, environmental, safety & health (ESH), and business continuity activities, while proactively identifying and mitigating functional business risks.
• Essential Duties and Responsibilities: Lead and manage site Quality organizations across Johor and Sarawak to support Substrate Operations in achieving Quality KPIs.
• Partner with Operations, Engineering, Media, and cross-functional teams to drive quality improvement, reduce variation, and enhance outgoing product quality while meeting cost objectives.